Franchesca Lopez Pagan
New London,CT
Summary
Adept in advanced cleaning techniques and safety training, I significantly enhanced guest satisfaction at Chalet Nevy through meticulous deep cleaning and efficient linen replenishment. My proactive approach and ability to maintain pristine environments demonstrate my hard and soft skills, contributing to a 30% improvement in guest feedback scores. Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Overview
6
6
years of professional experience
Work History
Housekeeper
Chalet Nevy
Groton, CT
03.2023 - 11.2024
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Interacted pleasantly with clients and guests when performing daily duties.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Changed bed linens and towels, tidied up rooms.
Laundry Attendant
Gladeview Rehablilitation & Health care center
60 Boston Post Old Saybrook, CT
09.2022 - 12.2022
- Stocked shelves with freshly laundered items in an orderly fashion.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Kept work area neat, clean and organized at all times.
- Applied bleaching powders to spots and sprayed tough stains with stain removers to rid stains and dirt content from articles.
- Separated whites from colors during the sorting process.
- Ensured that all wash loads are balanced before starting the cycle.
Housekeeper
Foxwoods
Ledyard, CT
07.2019 - 10.2020
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Housekeeper
Super 8 Hotel
Groton, CT
06.2018 - 08.2018
- Laundered sheets and removed stains to restore linens to pristine condition.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Education
GED -
Nafian College Inc
Trujillo Alto PR06-2017
Skills
- Safe cleaning with chemicals
- Linen replenishment
- Restroom detailing
- Ergonomics and safety training
- Dusting
- Cleaning techniques
- Deep cleaning
Affiliations
- I like working in the team
I like to help my co-workers I am a person who follows orders - Me gusta trabajar en el equipo
Me gusta ayudar a mis compañero de trabajo Soy una persona que sigo ordenes
Languages
Spanish
Professional
Timeline
Housekeeper
Chalet Nevy
03.2023 - 11.2024
Laundry Attendant
Gladeview Rehablilitation & Health care center
09.2022 - 12.2022
Housekeeper
Foxwoods
07.2019 - 10.2020
Housekeeper
Super 8 Hotel
06.2018 - 08.2018
GED -
Nafian College Inc