Summary
Overview
Work History
Education
Skills
Timeline
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Franchesca Reyes

The Bronx

Summary

As a hardworking and dependable individual with strong knowledge and skills, I am currently searching for a position in your company in which I am able to participate in the betterment of the business.

Overview

5
5
years of professional experience

Work History

Food Service Worker

SSP America
06.2023 - Current
  • While engaged in airport operations, I diligently adhered to safety protocols by securely storing knives in designated areas, familiarizing myself with the locations of emergency exits, fire extinguishers, and medical aid kits.
  • I ensured compliance with food safety regulations and standards by meticulously monitoring and documenting the food temperatures throughout the day, as well as verifying the absence of expired items in our food preparation and service activities.
  • When addressing customer grievances related to food services, I adeptly handled situations by presenting the customer with multiple resolution options, such as food replacements, alternative menu selections, or refunds.
  • I received comprehensive training in both food safety practices and exemplary customer service techniques during my tenure as a dedicated food service professional.
  • Upholding stringent cleanliness and hygiene standards was paramount in my daily routines, evidenced by my consistent utilization of hair nets and gloves during food handling activities, and the regular sanitation of my workspace to prevent cross-contamination incidents.

Sales Associate

Old Navy, Gap
06.2019 - 01.2022
  • Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories
  • Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction
  • Meticulously handled POS system transactions include credit, cash, returns, and refunds to ensure seamless and accurate cash flow.
  • Actively stay informed about the latest sales offerings and loyalty programs.

Education

Baruch College of The City University of New York
New York, NY

Skills

Safety procedures

Adaptability

Customer service

Cultural awareness

Communication

Timeline

Food Service Worker

SSP America
06.2023 - Current

Sales Associate

Old Navy, Gap
06.2019 - 01.2022

Baruch College of The City University of New York

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Franchesca Reyes