FRANCHESCA SYLVER
Washington,DC
Summary
Diligent safety-conscious security professional with over 10 years of experience securing federal facilities, staff and visitors to maintain access control and safety. Demonstrated to learn new procedures and policies. Leverages excellent listening and service skills in emergency response and evaluation procedures. Detail-oriented with excellent work ethic combined with an insatiable thirst for new knowledge and skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Protective Security Officer
KR Contracting, National Science Foundation
Alexandria , VA
10.2019 - Current
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Established emergency response to manage and respond to physical security needs of employees, buildings, technology and materials.
- Created reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Increased data-entry productivity by maintaining detailed logs of data to maintain access control.
- Corrected data entry errors to prevent duplication or data degradation.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Scanned documents and saved in database to keep records of essential organizational information.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Protective Security Officer
SecTek Inc., U.S. Patent And Trademark Office
Alexandria, VA
03.2013 - 08.2020
- Established emergency response to manage and respond to physical security needs of employees, buildings, technology and materials.
- Identified new and innovative approaches to physical security training and executed training to direct and guide physical security staff.
- Activated security alarm system to alert emergency responders of dangerous or life threatening incidents.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Scanned documents and saved in database to keep records of essential organizational information.
- Completed data entry tasks with accuracy and efficiency.
- Sent completed entries for evaluation and final approval.
- Maintained files, records and chronologies of entry activities.
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Protective Security Officer
Master Security, Dept. Of Human Health Services
Washington, DC
03.2012 - 03.2013
- Coordinate emergency responses between security, fire, and other emergency units, and receive and act(s) on calls concerning reports of violations or complaints to include 911 emergency calls
- Monitored cameras patrol and protect federal buildings and employees
- Observe and report any unusual activity
- Process and scan all visitors through magnetometer and X-ray
- Monitored alarms and dispatched designated officers to respond
- Established emergency response to manage and respond to physical security needs of employees, buildings, technology and materials.
Unarmed Security Officer
Saudi Arabian Cultural Mission
Fairfax, VA
11.2011 - 03.2012
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Monitored different facility areas from central location via various CCTV feeds.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Traffic Control Officer
Metropolitan Washington Airports Authority
Washington , DC
08.2010 - 08.2011
- Instructed vehicles to parking areas to avoid blocking entrance to terminals
- Issued parking citations to violators of posted signs.
- Operated and safely navigated company vehicles to transport materials and equipment to job site.
- Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
- Created traffic control plans for difficult areas to support public and crew member safety.
- Maintained traffic control closures for pilot car operation, lane and road closures and detoured routes to support crews working along public right-a-way.
Traffic and Parking Officer
Department of Transportation
Washington, DC
02.2008 - 09.2009
- Directed pedestrian and vehicular traffic
- Issued parking and moving citations and provided customer service to public.
- Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
- Operated and safely navigated company vehicles to transport materials and equipment to job site.
- Created traffic control plans for difficult areas to support public and crew member safety.
Education
High School Diploma -
Maya Angelou Public Charter School
Washington DC06.2005
Skills
- Spreadsheet management
- Data verification
- Data collection and reporting
- Typing 60 wpm
- Report drafting
- Microsoft Office proficiency
Certification
- Secret Clearance
- DHS Suitability
- DCJS Unarmed and Armed
- DHS Certifications
- MEB
- OC
- AED, CPR and First Aid
- FPS X-ray and Magnetometer Certification
Timeline
Protective Security Officer
KR Contracting, National Science Foundation
10.2019 - Current
Protective Security Officer
SecTek Inc., U.S. Patent And Trademark Office
03.2013 - 08.2020
Protective Security Officer
Master Security, Dept. Of Human Health Services
03.2012 - 03.2013
Unarmed Security Officer
Saudi Arabian Cultural Mission
11.2011 - 03.2012
Traffic Control Officer
Metropolitan Washington Airports Authority
08.2010 - 08.2011
Traffic and Parking Officer
Department of Transportation
02.2008 - 09.2009
High School Diploma -
Maya Angelou Public Charter School
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