Franchesco Storm
Dallas
Summary
Lead Bartender with a proven track record at Siren Rock Brewing Company, excelling in team leadership, great customer service, maintaining proper hygiene standards and strong work ethic. Known for enhancing customer loyalty through attentive service and effective upselling techniques. Bilingual and committed to maintaining high standards of service in fast-paced environments and eager to learn along to way.
Overview
12
12
years of professional experience
Work History
Custom Art Framer
Self Employed
Dallas, Tx
10.2013 - Current
- Solved complex design challenges by utilizing creative problem-solving skills and knowledge of framing principles to develop innovative solutions that exceeded customer expectations.
- Mentored junior framers by sharing knowledge and expertise in framing techniques, materials, and best practices for achieving high-quality results.
- Utilized precision tools to ensure accurate measurements and cuts in matting and frame components, resulting in seamless final products.
- Maintained a safe working environment by adhering to safety guidelines, ensuring the proper use of equipment, and mitigating potential hazards within the workspace.
Head Bartender
Siren Rock Brewing Company
Rockwall, TX
07.2021 - 07.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, position responsibilities, and customer service skills to enhance overall performance.
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Maintained a clean and organized workspace.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Associate in Science
Dallas College
Dallas, TX03-2022
Skills
- POS system proficiency
- Team leadership
- Attentive service
- Bilingual (English & Spanish)
- Service-oriented mindset
- Highly reliable
- Outgoing personality
- Sales and upselling techniques
Timeline
Head Bartender
Siren Rock Brewing Company
07.2021 - 07.2025
Custom Art Framer
Self Employed
10.2013 - Current
Associate in Science
Dallas College