Jonathan Dickey
Lima,OH
Summary
Hardworking and Passionate team player enjoying customer service related roles such as: a semi-professional wakeboarder, coach, barista, working in retail, a freelance photographer, art gallery receptionist, Disney store cast member, and currently a picture-framer at Hobby Lobby. I value serving guests, learning, and tending to their needs. From speaking infront of hundreds, to intimate one-on-one encounters. Problem solving, to making moments magical. A little about me, I’m passionate about story telling both visually, and written. Knowing others, and learning from one another. To supplement this I’ve started degrees in both Biblical Studies and Creative Writing. I’ve lived in Australia for six years, as well, briefly in England, and have traveled all around the world. I enjoy nature, writing, film, art, surfing- adventure and being curious, conversing about beliefs and how they shape us, and all that surrounds
Overview
17
17
years of professional experience
Work History
Custom Art Framer
Hobby Lobby
04.2022 - Current
- Developed relationships with guest's through understanding their wants and needs.
- Offering creative solutions and suggestions to tell the story of their piece, home, or personal tastes.
- Placed, received, assembled, and returned completed orders back to guests.
- Handled personal information with sensitivity.
- Performed other duties pertaining to, problem solving, cleaning, signing floor, truck unloading.
Lyft Driver
Lyft
09.2021 - Current
- Adhered to all safety regulations and traffic laws while driving to provide a comfortable ride.
- Assisted elderly and disabled passengers entering and exiting vehicle.
- 5.0 rating with 366 rides.
- Assisted passengers with loading and unloading luggage and misc needs.
- Strong communication with guests according to their needs.
Front Desk Receptionist
Artspace Lima
05.2022 - 12.2022
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and provided tours of facility and art gallery.
- Curated Art Galleries
- Maintained organized and clean area to create professional and welcoming environment.
- Collected card and cash payments in secure manner.
- Prepped for events and art classes.
Disney Cast Member
Disney Store
10.2021 - 04.2022
- Upholding values of the Disney organization emphasizing the value of "story."
- Performed many roles rotating daily.
- Standing and lifting for prolonged periods while receiving, processing, and stocking items sent to our the Disney store.
- Greeted and understood guest's needs while promoted products and greater Disney services.
- Created fast and friendly checkouts while being sensitive to guest's personal information.
- Also performed duties such as cleaning, organizing, problem solving, answering phones, and stockman duties.
Coffee Barista
The Island Surf And Espresso
01.2019 - 02.2020
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and needs, maintaining the business vision of creating community and relationships while providing excellent service.
- Pleasantly interacted with customers during busy periods to promote fun, positive environment.
- Maintained clean working and eating environment.
- Responsibilities also included cleaning, stocking, bussing tables, dishes.
Staff Member
Bli Bli Watersports Complex
09.2017 - 05.2019
- Supported guests of various skill levels with assistance in athletic instruction, and coaching in an amusement park like atmosphere.
- Served staff and public keeping central values important to both the business and myself.
- Roles in included: Lifeguarding ( Bronze medallion certified ), coaching, cleaning, operating machinery, grounds keeping, fabrication, barista, and frontdesk p.o.s.
- Prolonged standing and lifting. Shifts often included 8+ hours on feet while lifting, pushing, heavy weight with repetitive motions.
Retail Sales Associate
Rue 21
03.2017 - 07.2017
- Used POS system to process sales, returns, online orders, and gift cards.
- Standing for prolonged periods while processing and stocking retail supplies.
- Engaged in friendly conversation with customer to better uncover individual needs and build relationships.
Staff
Bli Bli Watersports Complex
01.2015 - 01.2016
- Supported guests of various skill levels with assistance in athletic instruction, and coaching in an amusement park like atmosphere.
- Served staff and public keeping central values important to both the business and myself.
- Roles in included: Lifeguarding ( Bronze medallion certified ), coaching, operating machinery, grounds keeping, fabrication, barista, and frontdesk p.o.s.
- Prolonged standing and lifting. Shifts often included 8+ hours on feet while lifting, pushing, heavy weight with repetitive motions.
Crew Member
Mccormick's Cable Park
01.2007 - 10.2013
- Supported guests of various skill levels with assistance in athletic instruction, and coaching in an amusement park like atmosphere.
- Served staff and public keeping central values important to both the business and myself.
- Roles in included: Lifeguarding ( Bronze medallion certified ), coaching, operating machinery, grounds keeping, fabrication, and frontdesk p.o.s.
- Prolonged standing and lifting. Shifts often included 8+ hours on feet while lifting, pushing, heavy weight with repetitive motions.
Education
No Degree - Undergraduate
Southern New Hampshire University
Hooksett, NHNo Degree - Theology
Malyon Theological College
Brisbane AustraliaCertificaton - Certificate II, III Outdoor Sports And Recreation
The Eagle Academy
Brisbane Australia06.2019
High School Diploma -
Gaither High School
Tampa, FL08.2006
Skills
- Customer Experience
- Customer Satisfaction
- Interpersonal Communication
- Problem-Solving
- Team Orientated
- Guest Safety
- Physically Fit
- Attentiveness
- Critical Thinking
- Art Styles and Techniques
- Digital Photography
- Athletic Training and Coaching
Timeline
Front Desk Receptionist
Artspace Lima
05.2022 - 12.2022
Custom Art Framer
Hobby Lobby
04.2022 - Current
Disney Cast Member
Disney Store
10.2021 - 04.2022
Lyft Driver
Lyft
09.2021 - Current
Coffee Barista
The Island Surf And Espresso
01.2019 - 02.2020
Staff Member
Bli Bli Watersports Complex
09.2017 - 05.2019
Retail Sales Associate
Rue 21
03.2017 - 07.2017
Staff
Bli Bli Watersports Complex
01.2015 - 01.2016
Crew Member
Mccormick's Cable Park
01.2007 - 10.2013
No Degree - Undergraduate
Southern New Hampshire University
No Degree - Theology
Malyon Theological College
Certificaton - Certificate II, III Outdoor Sports And Recreation
The Eagle Academy
High School Diploma -
Gaither High School
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