FRANCHESKA GARCIA
The Bronx,NY
Summary
Dynamic Logistics Specialist with a proven track record at the United States Army, adept at identifying process improvements and enhancing supply chain efficiency. Skilled in medical documentation and patient relations, I excel in utilizing healthcare software and fostering strong communication. Committed to delivering actionable solutions that drive operational success, even in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Referral/Authorization Coordinator
A Brighter Future Healthcare Services
Fayetteville, North Carolina
09.2024 - 03.2025
- Reviewed medical documentation to ensure compliance with insurance requirements.
- Collaborated with healthcare providers to obtain necessary information for authorization approvals.
- Communicated effectively with patients about authorization processes and updates.
- Corrected grammatical and spelling errors in written correspondence.
- Researched information to resolve customer inquiries related to authorizations.
- Identified discrepancies in authorization requests, reported them to management, and implemented corrective actions.
- Established strong relationships with medicine sales representatives.
Unpaid Internship
Womack Army Medical Center Ultrasound
Fayetteville, NC
07.2024 - 11.2024
- Ensured patient comprehension of procedures by communicating effectively.
- Worked alongside physicians, nurses, and technicians during case reviews or consults.
- Conducted abdominal and obstetric sonography studies using ultrasound equipment.
- Organized procedure supplies according to established policies.
- Engaged in team discussions to identify workflow improvements and enhance patient care.
Logistics Specialist
United States Army
08.2018 - 11.2024
- Identified improvement opportunities in logistics department and recommended actionable solutions.
- Coordinated supply chain logistics for military operations and training exercises.
- Created detailed reports on logistics operations, encompassing cost analysis and performance metrics.
- Utilized software programs for comprehensive shipment tracking from origin to destination.
- Organized and monitored logistics documents, including bills of lading and delivery receipts.
- Communicated with customers and management regarding delays, emergencies, and schedule changes.
Education
Associate of Health Science -
American Public University System
Charles Town, WV10-2025
High School Diploma -
New Visions Charter High School For The Humanities
The Bronx, NY06-2018
Skills
- File management and data entry
- Scheduling and time management
- Patient relations and registration
- HIPAA compliance
- Microsoft Office proficiency
- Call handling
- Bilingual communication skills
- Medical documentation expertise
- Healthcare software usage
- Medical terminology
Certifications
- BLS/CPR
Timeline
Referral/Authorization Coordinator
A Brighter Future Healthcare Services
09.2024 - 03.2025
Unpaid Internship
Womack Army Medical Center Ultrasound
07.2024 - 11.2024
Logistics Specialist
United States Army
08.2018 - 11.2024
Associate of Health Science -
American Public University System
High School Diploma -
New Visions Charter High School For The Humanities