Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Francheska Ordonez

Hernando,MS

Summary

Customer focused and detail oriented professional with experience in retail sales and fast-paced restaurant environments. Proven ability to handle cash accurately, work with high value transactions, and build strong customer relationships. Bilingual in English and Spanish, with strong communication, sales, and problem solving skills. Seeking an opportunity to transition into banking and provide excellent financial service while supporting branch goals. Eager to learn, adaptable, and motivated to grow within the banking industry. Really kind and formal personality.

Professional with experience in customer service and inventory management, skilled in utilizing point-of-sale systems to process transactions accurately. Demonstrated ability to assist customers effectively, ensuring a positive shopping experience while managing stock levels through regular checks and replenishment. Proven problem-solving skills applied in high-pressure environments, maintaining composure and professionalism when addressing customer concerns. Bilingual in English and Spanish, enhancing communication with diverse clientele.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Zales The Diamond Store
Southaven, Mississippi
11.2023 - Current
  • Assisted customers in selecting jewelry and understanding product features
  • Processed customer transactions accurately using point-of-sale systems.
  • Managed inventory levels through regular stock checks and replenishment.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Demonstrated knowledge of store products and services.
  • Credits and financial applications
  • Calculated pricing, applied discounts, and collected payments to process transactions.

Server

Mi pueblo Mexican restaurant
Hernando, Mississippi
06.2021 - 10.2023
  • Provided excellent customer service in a fast-paced dining environment.
  • Took customer orders and accurately entered them into the point-of-sale system.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Education

Hernando High School
Hernando, MS

Skills

  • Customer service
  • Bilingual English and Spanish (fluent)
  • Point-of-sale systems
  • Quick leaner
  • Inventory management
  • Flexible
  • Trustworthiness and confidentiality
  • Problem solving
  • POS system operations
  • Stock replenishment

Languages

  • English
  • Spanish

Timeline

Retail Sales Associate

Zales The Diamond Store
11.2023 - Current

Server

Mi pueblo Mexican restaurant
06.2021 - 10.2023

Hernando High School
Francheska Ordonez