Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Francheska Veliz-Segura

Scranton,PA

Summary

Detail-oriented customer service driver with strong communication skills and problem-solving abilities. Delivered safe transportation services while ensuring a positive experience for diverse passengers.

Overview

9
9
years of professional experience

Work History

Customer Services Driver

Uber
Scranton, Pennsylvania
08.2019 - Current
  • Delivered safe and efficient transportation services to diverse passengers.
  • Communicated effectively with passengers to ensure a positive experience.
  • Assisted passengers with luggage and provided support during rides.
  • Handled passenger inquiries and addressed concerns in a timely manner.
  • Followed set routes and time schedules for delivering goods safely and on time.
  • Communicated professionally with customers regarding any changes or delays in delivery times.
  • Provided safe and reliable transportation for passengers across various locations.
  • Responded promptly to customer inquiries and resolved issues during rides.
  • Monitored traffic conditions to adjust routes for timely arrivals.

Cashier

Wal-Mart Supercenter
Scranton, Pennsylvania
06.2018 - 06.2019
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Issued receipts, refunds, credits or change due to customers.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed customer payments quickly and returned exact change and receipts.

Cashier

Walmart
Springfield, Massachusetts
01.2017 - 12.2017
  • Assisted customers with product inquiries and provided recommendations.
  • Scanned items quickly to reduce wait times for customers in line.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed sales transactions to prevent long customer wait times.

Education

High School Diploma -

Antonio Valero De Bernabe
Puerto Rico

Skills

  • Problem-solving, The ability to work in a team, Strong work ethic, Flexibility and adaptability, Strong communication skills verbally and written, Multi task and act quickly

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Customer Services Driver

Uber
08.2019 - Current

Cashier

Wal-Mart Supercenter
06.2018 - 06.2019

Cashier

Walmart
01.2017 - 12.2017

High School Diploma -

Antonio Valero De Bernabe

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