Franci Burzminski
Kermit,TX
Overview
16
16
years of professional experience
Work History
In-Home Nanny
Sutika Family
03.2022 - 10.2024
- Cared for 2 Children: Newborn, 2
- Performed household management functions including scheduling and organizing family activities
- Developed daily schedules and organized programs involving music, crafts, reading, outdoor & sensory activities
- Specialized experience working with a child with special needs
- Facilitate therapeutic activities as directed by the child's occupational therapists
- Fostered learning relationships daily with children by creating educational and productive games and projects
In-Home Nanny
Fuller Family
10.2015 - 03.2022
- Cared for 3 Children and their 2 family dogs: Newborn, 2.5, and 4
- Prepared all meals and performed light housework
- Coordinated and organized daily activities and scheduling, and drove children to and from school, and all extracurricular activities
- Provided educational support especially during covid and assisted in daily care, nurturing, and play
- Developed positive relationships with children and their parents, ensuring children were always happy, healthy and safe
In-Home Nanny
Laskovski Family
06.2015 - 10.2015
- Cared for 3 Children: Newborn, 1.5, 3
- Provided nurturing, safe environments to promote emotional, social and intellectual growth
- Coordinated safe and fun age appropriate and developmental activities for children daily
- Worked with parents to implement consistent behavior management strategies, leading to improved behavior
Coordinator/Supervisor
Bed and Bark Doggy Daycare & Veterinary Center
01.2015 - 04.2015
- Responsible for overseeing the kennel and day care staff to ensure that daily operations were being carried out by company standards by maintaining the safety and well-being of all animals and staff
- Completed daily office clerical duties including voice mail follow ups, monthly scheduling, filing, laminating, copying, faxing documents, and record keeping
- Assured procedural compliance with staff members by creating a positive and safe work environment
- Provided excellent customer service and knowledge to all pet owners because their pets health, care, and safety was the team’s number one priority
- Oversaw animal care responsibilities including daycare socializing evaluations for dogs, leash handling, distributing medications, and in grooming responsibilities
Front Office Agent
Hyatt Regency at the Arcade Cleveland
08.2013 - 01.2015
- Received "All Star Award" for outstanding performance and customer service Winter 2014
- Responsible for front office operations including making and modifying reservations, registering guests, settling guest's accounts upon completion of their stay
- Handle and follow through on guest requests/concerns in a timely manner
- Provided exceptional customer service to all guests while supporting other departments including Sales/Marketing Team, Front Office Concierge, Bellman, and Banquets/catering
- Answered any guest inquires regarding the city, events, and attractions
Night Auditor/Front Office Agent
Hyatt Regency O'Hare
08.2012 - 08.2013
- Received "All Star Award" for outstanding performance and customer service Spring 2013
- In addition to Front Office responsibilities, completed Night Audit duties
- Prepared daily reports, ensure upcoming arrivals, balance transactions, and responding to emergency situations with limited supervision
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors
- Oversaw night auditing of daily room occupancy and hotel revenue
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
Professional Photographer
Amazon.com, Inc.
02.2009 - 08.2011
- Responsible for the styling and photography of fashion accessories for Endless.com
- Photographed high-quality images for various print and digital projects while digitally editing photos to enhance appearance for website
- Selected to help facilitate the transition from Endless.com to Zappos.com; Photography and Styling Trainer for new Zappos employees (Jan - Aug 2011)
- Wrote new guidelines and procedures for the photography of non-standard items
- Tasked with daily quality assurance for Endless.com website
- Created and implemented team "Achievement and Recognition Program"
- Coordinated team social events
Graphic Designer/Sales Representative
Our 365 Portraits
09.2008 - 02.2009
- Responsible for direct sales and marketing of photography packages to customers around Greater Cincinnati
- Retouched portraits shot by company photographers
- Provided in-home presentations to customers and exceptional customer service
- Utilized rapport-building skills and closing tactics to generate sales
Education
Certified Professional Governess Graduate
English Nanny And Governess School
Chagrin Falls, OH06-2015
Bachelor of Science - Commercial Photography
Ohio University
Athens, OH06-2008
Skills
- Early Childhood Education
- Professional Photographer
- Creative Problem Solving
- Excellent Communicator
- Conflict Management & Resolution
- Leadership and Team Experience
- Strong Work Ethic
- Special Needs Experience
- Child Development Knowledge
- Photoshop & Graphic Design Experience
Timeline
In-Home Nanny
Sutika Family
03.2022 - 10.2024
In-Home Nanny
Fuller Family
10.2015 - 03.2022
In-Home Nanny
Laskovski Family
06.2015 - 10.2015
Coordinator/Supervisor
Bed and Bark Doggy Daycare & Veterinary Center
01.2015 - 04.2015
Front Office Agent
Hyatt Regency at the Arcade Cleveland
08.2013 - 01.2015
Night Auditor/Front Office Agent
Hyatt Regency O'Hare
08.2012 - 08.2013
Professional Photographer
Amazon.com, Inc.
02.2009 - 08.2011
Graphic Designer/Sales Representative
Our 365 Portraits
09.2008 - 02.2009
Certified Professional Governess Graduate
English Nanny And Governess School
Bachelor of Science - Commercial Photography
Ohio University