Francina Corniel De Zapata
Lawrenceville,GA
Summary
Results-oriented Client Service Specialist focused on delivering an exceptional experience to every client to drive business objectives and build retention. Dedicated to exceptional quality and looking for a growth-oriented position. Offering Number years of related experience and a driven nature.
- Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Overview
5
5
years of professional experience
Work History
Servicio al Cliente
El Fogon Dominicano
Lawrenceville , GA
10.2017 - 05.2022
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
Education
Vocacional Fuerzas Almada
Republica Dominicana01.2012
Skills
- Understanding Customer Needs
- Upbeat and Positive Personality
Timeline
Servicio al Cliente
El Fogon Dominicano
10.2017 - 05.2022
Vocacional Fuerzas Almada
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