Francine Adams
Carrollton,TX
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr
Summary
Resourceful loss prevention officer and security management professional with over 20 years of experience maintaining secure environments while providing effective security presence and visible deterrent to crime. Personable leader to monitor rule infractions, detect suspicious activities and minimize threats. Forward-thinking emergency response specialist. Remains calm during stressful situations.
Overview
30
30
years of professional experience
Work History
Loss Prevention Specialist
JCPenney
Clearwater, FL
01.2016 - 03.2020
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Initiated new training procedures for internal staff and clients, improving functionality and alleviating redundancy.
- Conducted thorough investigations of theft-related issues with potential to impact company operations and objectives negatively.
Military Police Officer
United States Navy, USN
Jacksonville, FL
01.1990 - 03.2020
- Enforced military laws and regulations.
- Monitored and investigated suspicious persons, situations and unusual activities.
- Diffused hostile situations with effective negotiation techniques.
- Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations.
- Managed law enforcement, criminal investigations, safety protocols and civil disturbances.
- Provided 24-hour armed internal security for multiple events by monitoring security equipment and operational logbooks to control building access.
- Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
- Supervised maintenance of tactical plans and equipment while monitoring personnel, improving overall preparedness for emergencies.
- Traveled to foreign territories to set up and defend military camps.
Cybersecurity Analyst
Sentara Norfolk General Hospital
Norfolk, VA
01.2013 - 01.2016
- Protected secure data files and regulated access.
- Made recommendations to improve security procedures and systems.
- Analyzed system risk to identify and implement appropriate security countermeasures.
- Audited networks and security systems to identify vulnerabilities.
- Analyzed security procedure violations and developed plans to prevent recurrence.
- Updated virus protection systems based on computer virus reports.
Credit Card Fraud Analyst
Medical Mobility Center
Orlando, FL
01.2010 - 01.2013
- Reviewed, verified and identified customer transactions to detect and prevent financial crimes activities.
- Performed general accounting handling functions such as closing accounts and placing accounts on hold.
- Maintained files, records, databases and prepared routine management reports.
- Took corrective legal actions against illegal activities by reporting activities to regulatory authorities.
- Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
Education
MBA - Human Resources Management & Healthcare
07.2007
Bachelor of Arts - Psychology & Criminal Justice
05.1998
Skills
- Investigation and interrogation
- CCTV Systems
- Risk management
- Loss prevention goals monitoring
- Loss prevention expertise
- Interviews and interrogations
- Problem analysis and resolution
- Fraudulent activities investigations
- Training and Development
- Analytical and Critical Thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Loss Prevention Specialist - JCPenney
01.2016 - 03.2020
Cybersecurity Analyst - Sentara Norfolk General Hospital
01.2013 - 01.2016
Credit Card Fraud Analyst - Medical Mobility Center
01.2010 - 01.2013
Military Police Officer - United States Navy, USN
01.1990 - 03.2020
American InterContinental University - MBA, Human Resources Management & Healthcare
Claflin University - Bachelor of Arts, Psychology & Criminal Justice