Summary
Overview
Work History
Education
Skills
Accomplishments
Hostler Trained / Hostler Certified
US Army - 92AF 10 Supply Logistics 09/1994-07/2002
Work Availability
Timeline
Generic

Delisha Johnson

New Castle,DE

Summary

Enthusiastic individual with excellent skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. A Proactive leader with strengths in team building, communication, collaboration. Focused on training and leading by example in which will maximize employee engagement, performance and morale. Eager and excited to begin new challenge with a successful team.

Overview

6
6
years of professional experience

Work History

Loss Prevention Specialist

Amazon
New Castle, DE
11.2023 - Current
  • Monitored surveillance cameras to detect suspicious activity.
  • Conducted investigations into thefts and other security breaches.
  • Performed regular audits of operations to ensure compliance with safety regulations.
  • Interviewed witnesses and suspects in connection with security-related incidents.

Quality Assurance Field Specialist

Amazon
Wilmington, DE
03.2022 - 11.2023
  • Investigated customer complaints related to product defects and took appropriate action based on findings.
  • Collaborated with suppliers and vendors to resolve issues related to non-conformance or poor workmanship.

Driver Trainer I (DOT Cert.)

Amazon LLC
Bellmawr, NJ
06.2020 - 03.2021
  • Facilitate daily training classes/Covid Restrictions - Classes are virtual now
  • Demonstrate Amazon Leadership Principles at all times
  • Establishing trust by engaging with the DSP's - Demonstrating Learn To Be Curious by answering all questions and finding the answers/resources needed to successfully complete the task/job

Transportation Associate

Amazon LLC
West Deptford, NJ
08.2018 - 06.2020
  • Launched Building: ACY1 / MDT2 / DGI3 - Preparing / coordinating building set-up / yard management / location configuration
  • Conducted daily yard audits - maintaining yard utilization / verifying the correct carrier SCAC codes and trailer types
  • Follow-up with Carriers / Dispatch (NOC/ ROC- Relay Operation Center) regarding scheduling - CPT / SDT
  • Conducting daily check in's / check out's using the ALPR Camera System / G.E.M
  • ALPR has decreased the trailer dwell time 50% and increased the check in process by 80%
  • Hitting Matrix / Goal Driven
  • Coordinated with Inbound / Outbound to maintain consistent workflow- incoming reactive and outgoing departing loads
  • Resolved Inbound BOL / Payway issues learning the procedures to assist with the inbound process.
  • Coordinating carrier pick-ups and delivery issues
  • Working with Outbound requesting ADHOC's if necessary
  • Maintaining SSP/ YMS
  • Using Paragon / Case Management to maintain communication with Carriers and the Amazon Network regarding trailers / scheduling

Education

Bachelor of Science - Criminal Justice

Wilmington University
New Castle, DE
01.2018

Skills

  • Problem Resolution
  • Investigation and interrogation
  • Theft deterrent plans
  • Incident Reporting
  • Security systems knowledge
  • Bills of Lading
  • Proficient MS Office / Windows-10 / Excel
  • Team Development / Team Management
  • Equipment Operation
  • Inventory management
  • Customer Service
  • Policy Enforcement
  • Surveillance techniques
  • Asset Protection
  • Shrinkage Control
  • Result-driven
  • Natural leader
  • Deep- diving / troubleshooting
  • Effective listener / Effective team player
  • Adaptive team player

Accomplishments

The WZ training method employs a non-confrontational approach to investigative interviewing which uses a number of different evidence-based strategies and techniques that minimize the emotional pressure of the interview scenario, therefore reducing resistance by the subject. It is the flexibility of these approaches which allows investigators to gain reliable information in a shorter period of time to more criminal acts than ever before.

Hostler Trained / Hostler Certified

Coordinated with safety to learn Gensuite - Safety Network Report to assist and adhere to the safety policies.

US Army - 92AF 10 Supply Logistics 09/1994-07/2002

  • 92AF-10 Supply Logistics
  • Honorable Discharged
  • Worked Motorpool / Warehouse Logistics to maintain the correct inventory.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Loss Prevention Specialist

Amazon
11.2023 - Current

Quality Assurance Field Specialist

Amazon
03.2022 - 11.2023

Driver Trainer I (DOT Cert.)

Amazon LLC
06.2020 - 03.2021

Transportation Associate

Amazon LLC
08.2018 - 06.2020

Bachelor of Science - Criminal Justice

Wilmington University
Delisha Johnson