Summary
Work History
Education
Skills
Timeline
Generic

Francine Mastrangeli

Toms River,NJ

Summary

Dynamic professional with a proven track record in behavior management and effective communication, demonstrated at ESS. Excelled in providing emotional support and classroom organization, enhancing student learning outcomes. Skilled in leveraging social media for marketing, significantly increasing property visibility. Committed to fostering positive customer relations and employee growth at Famous Footwear.

Work History

Paraprofessional

ESS
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Helped teachers manage bus loading and unloading.

Associate Manager

Famous Footwear
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved client satisfaction by consistently delivering high-quality work on schedule.
  • Championed employee engagement initiatives, boosting morale and promoting a positive workplace culture.
  • Mentored junior team members, contributing to their professional growth and skill development.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Generated repeat business through exceptional customer service.
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Realtor

Coldwell Banker
  • Prepared and presented contracts and other legal documents to clients.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Presented purchase offers to sellers for consideration.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.

Education

General Studies -

Toms River High School East
Toms River, NJ

Skills

  • Behavior Management
  • Effective Communication
  • Helping Students with Special Needs
  • Small Group and Individual Assistance
  • Calm and Patient Demeanor
  • Classroom Organization
  • IEP familiarity
  • Student Health and Safety
  • Emotional Support
  • Social Skills Training

Timeline

Paraprofessional

ESS

Associate Manager

Famous Footwear

Realtor

Coldwell Banker

General Studies -

Toms River High School East

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Francine Mastrangeli