Francine McCray-Mays
North Chicago,IL
Summary
27Yrs Skilled Mental Health Technician with extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
28
28
years of professional experience
Work History
Mental Health Technician 2
Ann Kiley Developmental Center
09.1995 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Rehabilitation Worker Instructor
Ann Kiley Developmental Center
09.1995 - Current
- Documented client progress in confidential files.
- Implemented crisis intervention plans to support client safety.
- Monitored client progress and provided feedback to families and treatment team members.
- Developed and implemented activities to help clients develop social and independent living skills.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
- Educated clients and families about mental health issues, treatments and resources.
- Provided clients with recommendations to community resources.
Education
High School Diploma -
Continental Academy
Miami, FL05.2003
Skills
Trained in following diversity,equity,inclusion and accessibility training
Bsdt teamwork and teambuilding
Telephone etiquette
Mandatory state of illinois disability
Workplace violence prevention and response
Oig rule 50
Cpr and Firstaide
Hippa
Oshea
Calm
- Recreational Activity Planning
- Safety Behaviors
Timeline
Mental Health Technician 2
Ann Kiley Developmental Center
09.1995 - Current
Rehabilitation Worker Instructor
Ann Kiley Developmental Center
09.1995 - Current
High School Diploma -
Continental Academy
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