Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
BusinessAnalyst

Francis Abuah

Atlanta,GA

Summary

Business Analyst with a strong record at United Health Group, achieving a 40% increase in decision-making speed through effective data solutions. Proficient in SQL programming and project management, delivering actionable insights using Power BI and Tableau. Expertise in fostering cross-functional collaboration to implement strategic improvements.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Analyst

United Health Group
08.2020 - 07.2025
  • Partnered with stakeholders to gather requirements and translate them into data solutions, improving decision-making speed by 40%.
  • Conducted workflow analysis to identify bottlenecks in internal systems and proposed changes that improved turnaround time and team efficiency.
  • Led discovery sessions with business users to identify process gaps and recommend improvements.
  • Developed and maintained user stories and acceptance criteria, coordinating user acceptance testing (UAT) for data and analytics initiatives.
  • Led onboarding and training programs to streamline system adoption and best practices.
  • Designed visually compelling and insightful dashboards and reports using Power BI and Tableau Desktop to effectively communicate analysis results, data patterns, key messages, and methodologies through both textual narratives and graphical visualizations.
  • Utilized SQL Programming to analyze data, identifying trends and performance gaps to inform strategic improvements.
  • Created Excel-based reports and visual summaries for key performance indicators across product usage, team productivity, and customer feedback.

Data Analyst

Accenture
Atlanta, GA
08.2018 - 07.2020
  • Developed and optimized Complex SQL queries to extract, transform, and analyze large-scale datasets delivering actionable operational insights and reducing execution times by 42%.
  • Leveraged diverse SQL functions and schema objects like SQL Joins, CTEs, windows functions, stored procedures, views and implemented comprehensive indexing strategies to enhance database architecture and significantly accelerate query performance.
  • Developed enterprise-grade dashboards in Power BI and Tableau utilizing complex DAX measures, dynamic parameters, drill-through hierarchies, and data blending across SQL, Excel, and cloud sources to deliver real-time KPI insights and accelerate strategic decision-making.
  • Designed and executed integrated A/B testing and predictive modeling workflows crafting hypotheses, running randomized experiments, and tuning model parameters to deliver a 40% uplift in conversion accuracy.

Education

Master of Science - Computer Information Systems

Florida Institute of Technology
Florida

Bachelor's Degree - Computer Science

Igbinedion University

Skills

  • Performance metrics and KPI reporting
  • Project management and cross-functional coordination
  • Agile and Waterfall project environments
  • Data interpretation and root cause analysis
  • User acceptance testing
  • Power BI
  • Tableau dashboard
  • Excel (Pivot Tables, VLOOKUP, and Power Query)
  • Python programming
  • SQL programming

Certification

  • CBAP – Certified Business Analysis Professional - 2024
  • Database SQL Certified Associate (1Z0-071) – 2024
  • Microsoft Certified: Power BI Data Analyst Associate – 2023
  • AWS Cloud Practitioner – 2022

References

References available upon request.

Timeline

Business Analyst

United Health Group
08.2020 - 07.2025

Data Analyst

Accenture
08.2018 - 07.2020

Master of Science - Computer Information Systems

Florida Institute of Technology

Bachelor's Degree - Computer Science

Igbinedion University

Similar Profiles

CREATE PROFILE