FRANCIS ALBERTO
Bridgeport,CT
Summary
Achieved seamless bi-weekly payroll processing for 2000+ employees, maintaining high accuracy and compliance. Resolved payroll discrepancies swiftly, contributing to improved data integrity and employee satisfaction. Enhanced Dayforce system operations through proactive technical troubleshooting and strategic support. Elevated HRIS training programs, resulting in improved onboarding experiences and operational efficiency.
Overview
8
8
years of professional experience
Work History
Payroll Specialist
PetVet Care Centers
11.2021 - Current
- Provides technical support for HRIS users, resolving inquiries related to manager self-service, data entry and reporting within Dayforce.
- Manages and resolves Data Entry and Payroll discrepancies, collaborating with internal teams and escalating complex issues when needed.
- Supports user access creation, and data validation, maintaining security and accuracy within HRIS.
- Conducts routine review and troubleshooting of employee time records, making necessary corrections to maintain data entry, and reporting within Dayforce.
- Responsible for training new Payroll team members and corporate Managers upon hire on HRIS.
- Reviews HRIS database and spreadsheets to coordinate employee pay.
- Administers bi-weekly payroll for 1k+ employees nationwide in the Dayforce system.
- Calculates and processes payroll adjustments for raises, bonuses and commissions.
- Processes payments for federal and state taxes, social security, and various employee deductions, and retirement plan withholdings.
Payroll Coordinator (Temp)
PetVet Care Centers
08.2021 - 10.2021
- Processed data entry and maintained employee records for new hires, terminations, and pay changes.
- Researched and reviewed employee time and attendance records to ensure accuracy and compliance.
- Provided administrative support to HR and Payroll teams.
- Handled Verification of Employment requests.
Order Fulfillment Specialist
EBP Supply Solutions
07.2017 - 10.2021
- Independently managed 10,000 units per week.
- Demonstrated attention to detail by ensuring accuracy when fulfilling individual customer orders from warehouse.
- Exhibited time management skills by meeting deadlines for orders.
- Assisted management with day-to-day project set up.
- Advanced understanding in industry by actively participating in management training.
Business Management Training
Plimpton & Hills, Meriden
07.2017 - 10.2021
- Gained a strong knowledge of the business operations by assisting with tasks for different departments.
- Presented new business ideas to senior management team.
- Demonstrated ability to multitask when managing order follow-ups, incoming phone calls and mail distribution.
Education
B.S. Business Administration - undefined
University of Bridgeport
A.S. Business Administration - undefined
Borough of Manhattan Community College
Skills
- Leveraged English and Spanish language abilities to bridge communication gaps and foster collaboration
- Achieved enhanced HR operational efficiency through effective use of Dayforce Improved employee record management and reporting capabilities, resulting in streamlined HR processes Facilitated user adoption of the system, leading to increased productivity
- Conducted thorough reviews and analyses to identify discrepancies and enhance overall project integrity
- Achieved high accuracy in data entry, contributing to reliable record-keeping Delivered timely payroll processing, enhancing employee satisfaction Improved administrative workflows, resulting in increased productivity
- Demonstrated strong communication and interpersonal skills to build relationships and resolve conflicts
Timeline
Payroll Specialist
PetVet Care Centers
11.2021 - Current
Payroll Coordinator (Temp)
PetVet Care Centers
08.2021 - 10.2021
Order Fulfillment Specialist
EBP Supply Solutions
07.2017 - 10.2021
Business Management Training
Plimpton & Hills, Meriden
07.2017 - 10.2021
B.S. Business Administration - undefined
University of Bridgeport
A.S. Business Administration - undefined
Borough of Manhattan Community College