Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Francis Bashorun

Katy,TX

Summary

Proven team player and adept problem-solver, I leveraged my customer service and machinery operation skills at Daikin to enhance team efficiency and safety. My approach resulted in fostering a culture of teamwork and significantly improving customer loyalty at Kroger through strategic collaborations and exceptional service.

Overview

6
6
years of professional experience

Work History

Medical leave

Sheet Metal Operator

Daikin
02.2020 - 07.2022
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.

Assistant Front End Supervisor

Kroger
06.2016 - 04.2019
  • Collaborated with store management to develop strategies for improving overall store efficiency and customer experience.
  • Developed strong relationships with customers through exceptional service, resulting in increased loyalty and repeat business.
  • Trained new employees on company policies, procedures, and point-of-sale systems to ensure consistent performance.
  • Handled escalated customer issues diplomatically as they arose while working closely with management to find suitable resolutions.

Education

Associate of Science - Business Economics

Lone Star College System
Spring, TX
12.2024

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Perceptive and Understanding

Languages

Armenian Sign Language
Professional Working
Spanish
Limited Working

Timeline

Sheet Metal Operator

Daikin
02.2020 - 07.2022

Assistant Front End Supervisor

Kroger
06.2016 - 04.2019

Medical leave

Associate of Science - Business Economics

Lone Star College System
Francis Bashorun