Francis Bennett
Lowell,MA
Summary
Compassionate and driven House Manager with excellent supervising staff training and maintaining a safe environment. Highly effective at supervising activities and individuals. Known for top-notch conflict resolution skills and extensive knowledge of Maintained client intakes and screenings for admission into the program. First face and voice of new clients
Overview
3
3
years of professional experience
Work History
House Manager/ Office Manager
The House of Hope
848 Mt. Plesant St. New Bedford MA 02745
03.2021 - 08.2024
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Facilitated communication between family members regarding important updates or decisions related to the house manager role.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
- Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
- Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
- Assisted residents with daily hygiene and living tasks.
- Coordinated travel arrangements for the family, ensuring seamless transitions between locations and accommodations.
- Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.
- Ensured smooth operation of transportation logistics, scheduling maintenance and coordinating daily travel plans.
Education
No Degree - Medical Assistant/ Coding And Billing
Everest Institute
Chelsea, MAHigh School Diploma -
Lowell High School
Lowell06.2007
gaming, artistic coloring, music, walks in the woods
I believe that gaming can be very therapeutic when needing to fill a void in the day. Especially like to meeting new people on line all over the world and different walks of life.
I enjoy coloring with gel pens and markers. I am very detailed oriented when it comes to coloring, it relaxes and clears your mind.
Music is also very therapeutic for easing my thoughts and emotions
Timeline
House Manager/ Office Manager
The House of Hope
03.2021 - 08.2024
No Degree - Medical Assistant/ Coding And Billing
Everest Institute
High School Diploma -
Lowell High School