Francis Bennett

House Manager/ Office Manager

The House of Hope

03.2021 - 08.2024

Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
Planned special events such as parties or family gatherings with attention to detail and organization.
Supervised residents preparing meals and handling chores and provided constructive feedback.
Facilitated communication between family members regarding important updates or decisions related to the house manager role.
Managed day-to-day operation of home to comply with regulations and agency standards.
Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
Assisted residents with daily hygiene and living tasks.
Coordinated travel arrangements for the family, ensuring seamless transitions between locations and accommodations.
Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.
Ensured smooth operation of transportation logistics, scheduling maintenance and coordinating daily travel plans.