Francis Ciriello
Barrington
Summary
Dedicated mechanic with strong troubleshooting and maintenance skills. Proven ability to streamline repair workflows and enhance team collaboration, contributing to increased efficiency and safety in automotive services.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Mechanic
Auto Works Complete Automotive Repair Service
Kittery
02.2019 - 03.2024
- Assisted in diagnosing mechanical issues using diagnostic tools and equipment.
- Learned to perform routine maintenance tasks, ensuring vehicles operate efficiently.
- Supported skilled mechanics in repairs, gaining hands-on experience with various systems.
- Maintained cleanliness and organization of work area to promote safety and efficiency.
- Collaborated with team members to troubleshoot vehicle problems effectively.
- Explained estimates and determined repair timelines to manage customer expectations.
Sr Master Technician
Bill Dube Ford Toyota
Dover
02.2009 - 03.2019
- Led diagnostic assessments for complex vehicle issues, ensuring precise identification and resolution.
- Mentored junior technicians, enhancing skill sets and promoting adherence to safety standards.
- Streamlined repair workflows, increasing efficiency and reducing turnaround times on service orders.
- Implemented quality control processes, elevating service accuracy and customer satisfaction ratings.
- Collaborated with management to develop training programs for new technologies and repair techniques.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Coordinated with parts department to determine availability of necessary components.
Sr Master Mechanic
Hampton Ford Hyundai
Hampton
01.1989 - 02.2009
- Diagnosed and repaired complex mechanical issues in vehicles efficiently.
- Supervised team of mechanics, ensuring adherence to safety and quality standards.
- Implemented process improvements that enhanced workflow efficiency in repair operations.
- Demonstrated versatility in servicing a wide range of vehicle makes and models, catering to diverse customer needs and preferences.
- Enhanced customer satisfaction by providing timely and accurate maintenance services for various vehicle models.
- Reduced downtime for fleet vehicles by performing preventative maintenance tasks and addressing issues before they became critical problems.
Education
High School Diploma -
Beverly
Beverly, MASkills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Engine repair
- Heavy equipment repair
- Welding and fabrication
- Workplace safety
- Computerized diagnostics
- Electrical system rewiring
Certification
- Ford motor co. Training - Sr Master Program
- CST-Certified Service Technician
- [Statistical analysis] Training - Certificate
Accomplishments
- Documented and resolved complex issues which led to completed repairs
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Mechanic
Auto Works Complete Automotive Repair Service
02.2019 - 03.2024
Sr Master Technician
Bill Dube Ford Toyota
02.2009 - 03.2019
Sr Master Mechanic
Hampton Ford Hyundai
01.1989 - 02.2009
High School Diploma -
Beverly