Francis Edwards
Long Beach,California
Summary
Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
18
18
years of professional experience
Work History
Fulfillment Associate
GOAT
Carson, CA
09.2024 - Current
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Streamlined receiving process, inspecting shipment documentation and ensuring accurate sizing of each product.
- Placed items into bags, boxes or other containers.
Merchandise Processor
Williams-Sonoma
Walnut, California
01.2022 - 08.2023
- Leveraged knowledge of merchandising principles to identify potential sales opportunities
- Proficiently operated a variety of office equipment, including computers, scanners, printers, and fax machines
- Inspected incoming products for quality control purposes and addressed any issues as needed
- Ensured accuracy of all documents related to merchandise processing operations including invoices and bills of lading
- Accurately processed merchandise orders and ensured timely delivery to customers
- Prepared purchase orders, invoices, packing lists, shipping labels according to customer specifications
- Reviewed orders for completeness and forwarded incomplete orders for further processing
- Assigned items to the appropriate categories for storage and sale
- Managed workflows and provided guidance to other sorters
- Demonstrated excellent problem-solving skills when dealing with difficult sorting tasks
- Scanned packaging labels with barcodes for tracking purposes
Sorter
Ups
Vernon, CA
09.2006 - 12.2022
- Shipment Processing
- Order Fulfillment
- Shipment tracing
- Documentation And Reporting
- Attention to Detail
- Merchandise Inspection
- Quality Inspection
- Packing Orders
- Handheld Scanners
- Order Picking
- Quality Assurance
- Work Prioritization
- Packing products
- Shipping procedures
- Package labeling
- Shipment Verification
- Teamwork and Collaboration
- Order Processing
- Paperwork Processing
- Order Verification
- Phone and Email Etiquette
- Sorting merchandise
- Warehouse Organization
- Warehouse Operations
Skills
- Merchandising Principles
- Office Equipment Operation
- Quality Control
- Document Accuracy
- Merchandise Order Processing
- Purchase Order Preparation
- Order Review
- Category Assignment
- Workflow Management
- Problem-Solving
- Barcode Scanning
- Shipment Processing
- Order Fulfillment
- Shipment Tracing
- Documentation and Reporting
- Attention to Detail
- Merchandise Inspection
- Quality Inspection
- Packing Orders
- Handheld Scanners
- Order Picking
- Quality Assurance
- Work Prioritization
- Packing Products
- Shipping Procedures
- Package Labeling
- Shipment Verification
- Teamwork and Collaboration
- Order Processing
- Paperwork Processing
- Order Verification
- Phone and Email Etiquette
- Sorting Merchandise
- Warehouse Organization
- Warehouse Operations
References
References available upon request
Timeline
Fulfillment Associate
GOAT
09.2024 - Current
Merchandise Processor
Williams-Sonoma
01.2022 - 08.2023
Sorter
Ups
09.2006 - 12.2022