Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Francis Gallitano

Pittsfield,MA

Summary

Accomplished Process Lead with a proven track record at Ever Better Eating, enhancing team efficiency and customer satisfaction through leadership and workflow design. Expert in business process mapping and fostering a culture of continuous improvement, significantly boosting productivity and ensuring quality assurance with a keen focus on customer focus and safety protocols. Analytical Process Lead with extensive knowledge of production. Successful at solution-oriented problem-solving and dedicated to worker safety. Adept at staying motivational and positive in high-demand situations for many hours. Enthusiastic Process Lead with 6 years of experience working with food production process. Adept at critical problem solving and extensively knowledgeable about mechanical repairs. Successful at monitoring workers for long hours and detailed data-entry. Enthusiastic Process Lead with 6 years of experience working with Food production. Adept at critical problem solving and extensively knowledgeable about mechanical repairs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Process Lead / Production Lead

Ever Better Eating
10.2018 - 08.2024
  • Collaborated with other departments to address any interdepartmental challenges or discrepancies in a timely manner.
  • Managed teams effectively, fostering an environment of open communication and collaboration for better overall performance.
  • Evaluated process performance metrics, identifying areas requiring improvement or optimization for increased efficiency.
  • Delivered quality assurance by enforcing strict adherence to established guidelines and conducting regular inspections of final products.

Overnight Supervisor

Big Y Supermarket
03.2016 - 08.2018
  • Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
  • Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
  • Implemented company loss prevention and security policies during after hours and encouraged employees to adhere to safety policies and procedures to reduce threats.
  • Scheduled staff, planned budget and revised schedule to meet business needs and minimize cost.

Overnight Team Lead

BJ Wholesale Club
03.2014 - 05.2016
  • Increased overnight productivity by implementing efficient task delegation and team management strategies.
  • Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
  • Enhanced employee retention through supportive leadership and prioritizing open communication channels.
  • Fostered a positive work atmosphere, motivating team members to achieve their highest potential performance levels.

Education

High School Diploma -

Rivers School of Weston
Weston, MA
06.1981

Skills

  • Leadership trained
  • Customer Focus
  • Workflow Design
  • Process Documentation
  • Business Process Mapping

Certification

Emergency Medical Technician

Timeline

Process Lead / Production Lead

Ever Better Eating
10.2018 - 08.2024

Overnight Supervisor

Big Y Supermarket
03.2016 - 08.2018

Overnight Team Lead

BJ Wholesale Club
03.2014 - 05.2016

High School Diploma -

Rivers School of Weston
Francis Gallitano