Francis Jefferson
Washington ,DC
Summary
Proven track record in enhancing customer satisfaction and store efficiency, notably with Giant Food Stores. Skilled in merchandise display and customer relationship management, I excel in maintaining safety standards and optimizing stockroom operations. Demonstrated ability to improve team productivity through effective communication and coordination, achieving significant results in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Overnight Stocker
Giant Food Stores
03.2021 - 06.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Auto Detailer
Jay's Auto Detailing
02.2017 - 11.2021
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Moving Helper
Crawford Moving Company
02.2001 - 10.2011
- Improved customer satisfaction by efficiently packing and moving belongings with care and precision.
- Enhanced team productivity by effectively coordinating tasks and communicating with coworkers to complete moves in a timely manner.
- Demonstrated adaptability by quickly adjusting plans as needed based on changing circumstances or unforeseen challenges during moves.
- Ensured client satisfaction, promptly addressing concerns and resolving issues throughout the moving process.
Education
High School Diploma -
Spingarn Sr. High School
Bladensburg Rd. N.E. Washington, D.C.06.1987
Skills
- Stocking shelves
- Stock Rotation
- Pallet Jack Operation
- Product restocking
- Heavy Lifting
- Maintaining safety
- Stock replenishment
- Label Reading
- Stockroom Maintenance
- Efficient Movement
- Shelf Organization
- Safety awareness
- Moving merchandise
- Unloading trucks
- Loading and unloading
- Workplace Cleanliness
- Shipping and receiving
- Equipment Operation
- Customer Relationship Management
- Merchandise Display
- Merchandise returns
Timeline
Overnight Stocker
Giant Food Stores
03.2021 - 06.2024
Auto Detailer
Jay's Auto Detailing
02.2017 - 11.2021
Moving Helper
Crawford Moving Company
02.2001 - 10.2011
High School Diploma -
Spingarn Sr. High School
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