Francis Morales
Miami
Summary
Dedicated Social Worker well-versed in liaising with clients to foster access to community resources, treatment, and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
5
5
years of professional experience
Work History
Social Work Intern
Miami-Dade County Public Schools
08.2024 - 04.2026
- Conduct bio-social assessments by interviewing parents and guardians to support student academic success
- Collaborate with school social workers to develop intervention strategies for students facing educational, emotional, and social challenges
- Conduct classroom observations and teacher consultations to assess student behavior and needs
- Support students and families in accessing mental health and community resources
- Maintain case notes and documentation while adhering to confidentiality and ethical standards
Business Support Specialist
Baptist Health South Florida
03.2021 - 10.2023
- Proficient in utilizing ICD-10 codes and obtaining authorizations and referrals with medical insurance companies
- Facilitated verification processes for PET scans and nuclear exams at Baptist Outpatient Diagnostic Center
- Developed and honed strong interpersonal skills while maintaining accurate and confidential patient records in strict compliance with HIPAA regulations
- Collaborated with multidisciplinary healthcare teams to create comprehensive care plans addressing medical and social determinants of health
- Advocated for patients' rights and contributed to resolving ethical dilemmas, ensuring high-quality patient care
Education
Master in Social Work & Master in Public Health -
Florida International University
01.2025
Bachelor of Arts - Psychology
Florida International University
06.2023
Skills
- Problem-Solving Abilities
- Microsoft Office Expertise
- Client Relations
- System Implementation
- Referrals and networking
- Treatment plan guidance
- Case records management
- Client rights advocacy
- Case management
Languages
Spanish
Native or Bilingual
Timeline
Social Work Intern
Miami-Dade County Public Schools
08.2024 - 04.2026
Business Support Specialist
Baptist Health South Florida
03.2021 - 10.2023
Bachelor of Arts - Psychology
Florida International University
Master in Social Work & Master in Public Health -
Florida International University
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