Francis Murray
Easton,PA
Summary
Knowledgeable Paratransit Driver with respectful and positive attitude. Well-versed in route planning, customer relations and vehicle maintenance needs. Over 30 years of experience maintaining customer satisfaction with speedy and friendly service.
Overview
36
36
years of professional experience
Work History
Paratransit Driver/Basic EMT
Suburban Emergency Medical Services
01.2006 - 11.2024
- Elevated overall trip experience by maintaining cleanliness within the vehicle''s interior/exterior throughout each shift.
- Contributed to a positive work environment through active participation in team meetings, sharing best practices, and offering constructive feedback.
- Managed challenging behavior from passengers professionally while maintaining a calm demeanor under stress.
- Contributed to company growth by actively participating in community outreach events, promoting awareness of available services, and helping recruit new clients.
- Upheld exceptional punctuality to ensure minimal wait times for passengers and adherence to daily schedules.
- Demonstrated flexibility in adapting to changing schedules, route assignments, and passenger requirements as needed to maintain quality of service.
- Collaborated with dispatchers for smooth coordination of pick-ups, drop-offs, and schedule adjustments to minimize disruptions for passengers.
- Assisted passengers with special needs by providing personalized attention and ensuring a comfortable travel experience.
Emergency Medical Technician
Atlantic Ambulance Corp/ Eagle Medical Transport
12.1988 - 09.2010
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Contributed to a positive work environment by providing mentorship and support to new EMTs entering the field.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Education
High School Diploma -
Middlesex County Vocational High School
East Brunswick, NJ06-1975
Skills
- Safe driving practices
- Strong work ethic
- Adaptive decision making
- GPS mapping
- Mobility assistance
- Wheelchair support
Timeline
Paratransit Driver/Basic EMT
Suburban Emergency Medical Services
01.2006 - 11.2024
Emergency Medical Technician
Atlantic Ambulance Corp/ Eagle Medical Transport
12.1988 - 09.2010
High School Diploma -
Middlesex County Vocational High School
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