Francis Pelletier

Creating brand partnerships for touring musicians through conceptual presentations, and in-field representation of the artist. While living in Los Angeles, the level of corporate saturation provided opportunities to pitch Promonde USA, and its clients, resulting in contractual agreements.

• After arriving in Los Angeles, I joined the Central Casting agency to gain the credits required to be in the SAG union. I was featured in numerous television shows, and films over a 5 year duration.

I was hired to construct, and operate The Frenchman's Crepes in Boston MA after contacting Olivier Miller. He and his wife Julie own and operate the Snowport Market, which runs annually during the holiday season. The overall success and volume of customers rivaled the pace of any service industry job I've had. We served a curated Crepe menu, made improvements to work processes, and helped to train others.

• Created content for social media campaigns, websites, and other digital platforms.
• Contributed ideas during brainstorming sessions regarding upcoming campaigns.
• Built strong relationships with customers through email outreach and personal interactions.
• Assisted with budgeting for projects by researching cost-effective solutions.

• Assisted bartenders by stocking beer, wine, liquor, and other bar items.
• Set up glassware for customers in anticipation of drink orders.
• Served as cashier when necessary, handling payments accurately and efficiently.
• Assisted in training new servers.
• Stayed informed about daily specials, new menu items, promotions.
• Operated POS terminals to input orders, split bills and calculate totals.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

• Greeted guests upon arrival and assisted with luggage to the hotel room.
• Assisted guests with inquiries about local attractions, restaurants, and transportation.
• Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
• Cleaned bathrooms, including toilets, tubs, showers and sinks.
• Changed bed linens and towels, tidied up rooms.
• Sorted and distributed clean linens, towels, and other items to designated areas.
• Inspected linen for tears or stains and treated them accordingly.
• Monitored washing machine cycles to ensure proper treatment of fabrics.
• Folded dried articles.