Leona Parchment
Midlothian,VA
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. As a new graduate of Florida International University, career expansion is a definite must while seeking to grow into the government workforce. With every opportunity to support these ambitions, I reach an outgoing standpoint in life to gain an understanding of global and local politics.
Overview
3
3
years of professional experience
Work History
Marketing Representative
MGN Foundation
Midlothian, VA
04.2022 - Current
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Strengthened outreach by coordinating events to maximize marketing initiatives.
- Distributed advertising and marketing collateral to store locations.
- Achieved or surpassed monthly and yearly sales goals on consistent basis.
- Traveled from store to store weekly to promote foundations purpose and goals.
- Prepared marketing reports weekly, by collecting and summarizing earning's data.
Client Advisor/ Greeter
Louis Vuitton
06.2021 - 03.2022
- Currently in this position I act as a point of contact for all customers
- I’m overall responsible for providing excellent customer service by offering customer support functions, including greeting and assisting the customers in locating and purchasing merchandise
- Throughout my daily tasks within the company, I contribute to stocking and recovering merchandise from customer display and visuals, as well as performing other duties as assigned by the store manager to assist him/her in maximizing store profitability and customer satisfaction while protecting company assets.
Receptionist
H&R BLOCK
12.2020 - 05.2021
- As a receptionist working at H&R Block, I contributed towards operations by answering the telephone and accessing switchboards to answer screen or forward calls. This also included providing information, taking messages, or scheduling appointments.
- This also included providing information, taking messages, or scheduling appointments
- Further details of my job role consisted of the company was serving visitors by greeting, welcoming, and directing them appropriately to each appointment and Tax pro
- Daily I would consistently notify company personnel of visitors’ arrival wants and needs
- During my period of working with the tax company, I was maintaining security with tax information and telecommunications system
Library Analysts assistant
Florida International University
09.2019 - 01.2021
- As a library analyst assistant my tasks consisted of searching school catalogs (ILL) and resource sharing databases to locate and place requests on books. Daily I supported patrons with other library materials to fill interlibrary loan requests.
- This also included maintaining records and statistics related to interlibrary loans. I would utilize circulation functions in ILL to create and update patron requests to help finish management requests by scanning, processing library documents, and documenting microfiche/films.
- Organized returned books and materials and assisted with shelving.
- Assisted library staff with clerical duties to help lighten workload.
- Answered general questions in person, by phone and over email.
- Checked out and checked in items using library computer system.
- My daily tasks at Florida International University consisted of aiding patrons with use and access to technology, resources and materials.
Education
Diploma -
Deerfield Beach Highschool
Bachelor of Science - International Relations and Global studies
Florida International University
Miami, FL05.2022
Skills
- Accounting
- Microsoft
- Retail sales
- Time management
- Customer service
- Data analysis
- Data entry
- Filing concealed documents
- Interpersonal skills
- Typing speed of 95 wpm
- Excel spreadsheets program
- ILL programming
- Tax analytics
- Word processing
- Database applications
- PowerPoint
- Strategic planning
- Communications
- Time management
- Online Marketing/Advertising
- Evaluation of Marketing Campaigns
- Marketing Analytics
- Customer Presentations
- Online Help
Timeline
Marketing Representative
MGN Foundation
04.2022 - Current
Client Advisor/ Greeter
Louis Vuitton
06.2021 - 03.2022
Receptionist
H&R BLOCK
12.2020 - 05.2021
Library Analysts assistant
Florida International University
09.2019 - 01.2021
Diploma -
Deerfield Beach Highschool
Bachelor of Science - International Relations and Global studies
Florida International University