Francis Perez
Providence,Rhode Island
Summary
Two years in customer service, and in the United States Army as a 12T (Technical Engineer). Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Surveyor position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens
05.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Associate
Walmart
10.2021 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Checked personal identifications during alcohol and tobacco sales.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
12T, Technical Engineer
United States Army
11.2022 - 04.2023
- Technical engineer supervises or participates in construction site development to include technical investigation, surveying, drafting, development of construction plans, specifications, and performing quality control inspections.
- Assists in performance of field and laboratory tests on construction materials, construction surveys, and drafting for military construction
Education
No Degree - Engineering (Pre-Engineering)
Community College of Rhode Island
Providence, RI05.2023
12T Certification of Completion - Technical Engineering
Army Individual Training
Fort Leonard Wood, MO04.2023
High School Diploma -
Juanita Sanchez Educational Complex
Providence, RI06.2022
Skills
- Experienced in operating a R-10, S7
- Experienced in operating a Zephyr Geodetic GPS Survey
- Knowledgeable with newest versions of CAD
- Knowledgeable with Trimble Business Center
- Background in Land Surveying
- Background in Airfield Surveying
- Firearms Understanding
- Problem Solving
- Adept knowledge in using Survey equipment, and equipment to test soil
- Position vertical rods, or targets, that theodolite operators use for sighting to measure angles, distances, and elevations
- Compile information necessary to stake projects for construction, using engineering plans
Accomplishments
- AutoCad Software Utilization
- Produced drawings and maintained, archived and retrieved CAD files and drawing documents
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Associate
Walgreens
05.2023 - Current
12T, Technical Engineer
United States Army
11.2022 - 04.2023
Customer Service Associate
Walmart
10.2021 - Current
No Degree - Engineering (Pre-Engineering)
Community College of Rhode Island
12T Certification of Completion - Technical Engineering
Army Individual Training
High School Diploma -
Juanita Sanchez Educational Complex
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