Francis Pham
Round Rock,TX
Summary
Current undergraduate student at UTSA with an interest in dental science. Considerable experience in customer/patient interaction and knowledgeable in the field. Looking for new opportunities and responsibilities and to build upon previously learned skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Assistant Trainee
Sacred Heart Community Clinic
06.2023 - Current
- Supported office efficiency by answering phones, replying to emails and answering patient inquiries.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Explained treatment procedures and instructed patients on home care guidelines.
Lifeguard (Shift Lead)
Brushy Creek MUD
06.2020 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Responsible for 4-5 lifeguards and over 100 patrons each shift, addressing safety, concerns, and pool financials.
Pharmacy Technician
Walgreens Pharmacy
02.2023 - 05.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
Office Assistant/Externship
Apex Dental Studio
08.2022 - 03.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Aided lab technicians in constructing retainers, impressions, etc.
Education
Bachelor of Science - Public Health
The University of Texas At San Antonio
San Antonio, TX05.2027
Skills
- Strong Writing and Verbal Skills
- Team Collaboration
- Patient Relations
- Complex Problem-Solving
- Leadership Experience
Certification
- RDA - Registered Dental Assistant
- CMA - Certified Medical Assistant
- CPhT - Certified Pharmacy Technician
- First Aid/CPR Lifeguard Certified
Languages
Spanish
Elementary
Vietnamese
Limited Working
Timeline
Dental Assistant Trainee
Sacred Heart Community Clinic
06.2023 - Current
Pharmacy Technician
Walgreens Pharmacy
02.2023 - 05.2023
Office Assistant/Externship
Apex Dental Studio
08.2022 - 03.2023
Lifeguard (Shift Lead)
Brushy Creek MUD
06.2020 - 08.2023
Bachelor of Science - Public Health
The University of Texas At San Antonio
- RDA - Registered Dental Assistant
- CMA - Certified Medical Assistant
- CPhT - Certified Pharmacy Technician
- First Aid/CPR Lifeguard Certified
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