Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Francis Sampana

Conyers,GA

Summary

With a proven track record at Mike Auto and Body Works, I excel in technical aptitude and customer service, enhancing client satisfaction and repeat business. As the owner of Kobby Jones Mobile Phone Repairs, I significantly improved operational efficiency and financial management, showcasing my problem-solving skills and attention to detail.


Overview

10
10
years of professional experience

Work History

Apprenticeship Trainee

Mike Auto and Body Works
11.2023 - 06.2024
  • Completed assigned tasks efficiently while maintaining high-quality standards as per company guidelines.


Owner

Kobby Jones Mobile Phone Repairs
03.2014 - 08.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.

Education

High School Diploma -

West Africa Senior High School
Ghana, Accra
06-2011

Skills

  • Technical aptitude
  • Cross-functional skills
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Problem-solving
  • Time management

Interests

  • I participate in low-impact exercises to strengthen core muscles
  • Team Sports like Soccer, Basketball
  • Video Gaming
  • Cooking
  • Learning new cooking techniques and expanding my culinary skills
  • Reading

Timeline

Apprenticeship Trainee

Mike Auto and Body Works
11.2023 - 06.2024

Owner

Kobby Jones Mobile Phone Repairs
03.2014 - 08.2023

High School Diploma -

West Africa Senior High School
Francis Sampana