Francis Zubell
Fairchild,WI
Summary
Dynamic Service Technician with extensive experience at Global Finishing Solutions LLC, excelling in installation and repair. Proven track record in reducing equipment downtime through effective troubleshooting and preventive maintenance. Recognized for exceptional customer service and attention to detail, ensuring optimal performance and client satisfaction in high-pressure environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Service Technician 1
Global Finishing Solutions LLC
10.2024 - Current
- Conducted routine maintenance on finishing equipment to ensure optimal performance.
- Diagnosed and repaired mechanical issues, reducing downtime for client operations.
- Utilized diagnostic tools to troubleshoot electrical and mechanical systems effectively.
- Collaborated with team members to streamline service processes and improve turnaround times.
- Maintained accurate records of service activities and equipment performance for compliance purposes.
- Provided technical support to clients, addressing inquiries related to equipment usage and maintenance.
- Participated in training sessions to stay updated on industry trends and technology advancements.
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Machine Operator 2
Global Finishing Solutions LLC
08.2005 - 10.2024
- Operated industrial machinery for powder coating and paint application processes.
- Monitored production lines to ensure adherence to quality standards and specifications.
- Conducted routine maintenance on equipment to minimize downtime and enhance performance.
- Trained new operators on safety protocols and operational procedures for machinery use.
- Collaborated with team members to optimize workflow and improve efficiency within production cycles.
- Implemented process improvements that enhanced product quality and reduced waste in operations.
- Led troubleshooting efforts for equipment malfunctions, ensuring swift resolution of issues.
- Developed standard operating procedures to streamline training and operational consistency across shifts.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Education
Associate of Applied Science - Automotive Maintenance Technician
Chippewa Valley Technical College
Eau Claire, WIHigh School Diploma -
Gilman High School
Gilman, WI05-2004
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Power tool proficiency
- Heavy lifting
- Hand tool expertise
- Equipment inspection
- Inventory management
- Safety procedures adherence
- Testing and evaluation
- Project management
Accomplishments
- Supervised team of 30 staff members.
Certification
- CME - Certified Maintenance Employee
- Train the Trainer Safety, GFS - 2014
- Building Relationships, Powerful Communication, GFS - 2016
- Collaboration and Teamwork, GFS - 2016
- Leading Change, GFS - 2016
- Think/Act Innovatively, GFS - 2016
- Set and Support Goals, GFS - 2016
- Manage Projects and Processes, GFS - 2016
- Fall Protection Competent Person, GFS - 2025
- EM385 Fall Protection, GFS - 2025
Timeline
Service Technician 1
Global Finishing Solutions LLC
10.2024 - Current
Machine Operator 2
Global Finishing Solutions LLC
08.2005 - 10.2024
Associate of Applied Science - Automotive Maintenance Technician
Chippewa Valley Technical College
High School Diploma -
Gilman High School
Global Goodness Award
I received a Global Goodness award for helping out others outside of work.