FRANCISCA DORA ASHUN
Berrien Springs,USA
Summary
Detail-oriented administrative professional with experience in healthcare and academic operations. Specializes in scheduling, records management, event coordination, and stakeholder communication. Manages confidential documentation, prepares reports, and streamlines office workflow. Skilled in Microsoft Office Suite, Banner, and Recruit CRM, contributing to efficient office operations and institutional goals.
Overview
6
6
years of professional experience
Work History
Graduate Assistant
Andrews University
Berrien Springs, MI
01.2025 - Current
- Coordinated schedules, prepared reports and agendas, and facilitated meetings and recruitment events.
- Generated status reports to enhance decision-making and streamline workflow coordination.
- Respond to inquiries, maintain confidential records, and assist in event logistics and materials preparation.
- Supported graduate admissions operations by ensuring accurate application processing in Banner and Recruit.
Pharmacist / Regulatory Officer
Food and Drugs Authority (Ghana)
Accra, Ghana
06.2021 - 07.2024
- Managed documentation and records for regulatory review, facilitating product authorization.
- Coordinated communications between internal and external teams, resolving documentation queries effectively.
- Prepared technical and administrative reports to ensure compliance with established procedures.
- Maintained organization, confidentiality, and accuracy in high-volume operations.
Community Pharmacist
Dinkal Pharmacy
Accra, Ghana
01.2020 - 05.2021
- Facilitated patient communication, reviewed documentation, and coordinated services to enhance patient care.
- Managed prescription processing, daily workflow, and front-desk operations to ensure efficient service delivery.
- Trained dispensing technicians and supported customer service initiatives to improve patient satisfaction.
Education
MBA - Healthcare Management
Andrews University
Berrien Springs, MI05-2026
Doctor of Pharmacy -
University of Ghana
Accra, Ghana01-2025
B.S. - Pharmacy
Central University
Tema, Ghana01-2019
Skills
- Administrative support and office coordination
- Calendar management and scheduling
- Event logistics and records management
- Data entry and reporting
- Confidential file handling
- Workflow tracking
- Microsoft Office proficiency
- CRM management (Banner & Recruit)
- Customer service excellence
- Cross-functional collaboration
- Process improvement strategies
- Document control
Volunteer Experience
GNS Foundation, Accra, Ghana, 2021 – Present, Support community sickle cell education, fundraising, and grant writing., Coordinate communication and event logistics for outreach initiatives.
Professional Development And Research
- Presenter, 03/26, Impact of Study Approach on Academic Stress, Influence of Internet Access, Study Time, and Travel Time on Academic Performance, and Economic Development, Continent, and Pandemic Effects on GDP Growth Before and After COVID-19, Midwest Business Administration Association International Conference, Chicago, IL.
- WHO Training, 2023, Common Technical Document Dossier Assessment for ECOWAS.
- WHO Prequalification of Medicines Programme Quality Assessment Training, 2024
Languages
English
Professional
Timeline
Graduate Assistant
Andrews University
01.2025 - Current
Pharmacist / Regulatory Officer
Food and Drugs Authority (Ghana)
06.2021 - 07.2024
Community Pharmacist
Dinkal Pharmacy
01.2020 - 05.2021
MBA - Healthcare Management
Andrews University
Doctor of Pharmacy -
University of Ghana
B.S. - Pharmacy
Central University