Francisca Frey Bordonez
Lyndhurst,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intake Supervisor
Brandon J. Broderick Law Office
03.2023 - 03.2024
- Conferred with clients and other involved parties to gather and track case information.
- Conducted 20-40 detailed client intakes daily and entered information into company database.
- Led a team of intake specialists, providing guidance, support, and feedback on their work performance.
Health Insurance Agent
Diversified Company
10.2022 - 03.2023
- Explained coverage options to potential policyholders, answering questions or concerns.
- Fielded 60-90 inbound calls daily from customers inquiring about alternative insurance options to generate sales opportunities.
- Assisted members to enhance current plans with supplemental benefits to boost sales.
Server/ Expo/ Line Cook
Buffalo Wild Wings
05.2019 - 09.2022
- Provide customers with menus
- Served food and beverages to customers
- Listened to any complaints that patrons had and addressed them appropriately
- Prepared bills and processed payments
Emergency Medical Technician
Lyndhurst Police EMS
10.2020 - 01.2021
- Monitoring and administering medication to patients
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
- Responded to 911 calls for medical emergencies
Education
Bachelor - Health Science
Eastwick College
Nutley, NJ07.2022
High School Diploma -
Lyndhurst High School
Lyndhurst, NJ06.2015
Skills
- Staff Training and Development
- Adaptability and flexibility
- Critical Thinking
- Verbal and Written Communication
- Computer literacy
- Attention to Detail
Certification
- First Aid
- CPR/AED
- HIPAA
- PTC-Phlebotomy
- Licensed Insurance Producer - 2023
Timeline
Intake Supervisor
Brandon J. Broderick Law Office
03.2023 - 03.2024
Health Insurance Agent
Diversified Company
10.2022 - 03.2023
Emergency Medical Technician
Lyndhurst Police EMS
10.2020 - 01.2021
Server/ Expo/ Line Cook
Buffalo Wild Wings
05.2019 - 09.2022
Bachelor - Health Science
Eastwick College
- First Aid
- CPR/AED
- HIPAA
- PTC-Phlebotomy
- Licensed Insurance Producer - 2023
High School Diploma -
Lyndhurst High School
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