Francisca Gomez
YONKERS,NY
Summary
Dedicated customer service professional with strong interpersonal skills and cash handling experience. Known for maintaining cleanliness and hygiene while ensuring smooth operations and exceptional service. Friendly and proactive customer greeter with experience in fast-paced environments. Excels in engaging customers, providing assistance, and ensuring cleanliness, ready to enhance service delivery and support team objectives.
Overview
23
23
years of professional experience
Work History
Customer Greeter
Department of Motor Vehicles
Yonkers, New York
08.2023 - Current
- Welcomed customers with a friendly demeanor at the Department of Motor Vehicles.
- Guided customers through the check-in process to ensure smooth operations.
- Provided information regarding services and procedures to assist visitors.
Customer Service Cashier
Macy's
Yonkers, New York
11.2021 - 09.2022
- Handled customer returns and exchanges following company policies and procedures.
- Collaborated with team members to maintain a clean and organized sales floor.
- Operated cash registers to process payments for goods and services.
Sorting Associate
AFYA
Yonkers, NY
12.2017 - 08.2019
- Sorted incoming packages for efficient distribution within the warehouse.
- Verified that all products were properly labeled before being placed in storage bins.
Childcare Assistant Teacher
Oakview Preparatory School
Yonkers, NY
08.2015 - 06.2017
- Supervised children during playtime, ensuring their safety and well-being.
- Mentored new staff on classroom protocols and child engagement strategies.
- Monitored the safety of children at all times while they were playing or engaging in activities.
Fitting Room Attendant
Khols Department Store
Yonkers, NY
10.2008 - 01.2012
- Implemented store policies for fitting room usage and returns.
- Processed returns by repackaging, tagging and restocking items.
- Delivered high level of assistance and support to customers by locating correct sized garments.
Health Care Aide
PCH Services
Yonkers, NY
08.2008 - 01.2012
- Assisted clients with daily living activities and personal care needs.
- Maintained a clean and safe environment for all patients according to health regulations standards.
Childcare Assistant
Pelham Children's Center
Pelham, NY
01.2003 - 12.2006
- Maintained cleanliness and safety of classrooms and play areas consistently.
- Established and maintained safe play environment for children.
- Maintained neat environment by organizing toy bins and bookshelves.
Education
Some College (No Degree) - 12/ Week Integrated Application For Today's Office
Westchester Community College
Valhalla, NY01.2019
Skills
- Cash handling experience
- Cleanliness and hygiene
- Strong interpersonal skills
- Creativity and innovation
- Initiative and Self-motivation
- Customer interaction
Languages
Spanish
Professional
Timeline
Customer Greeter
Department of Motor Vehicles
08.2023 - Current
Customer Service Cashier
Macy's
11.2021 - 09.2022
Sorting Associate
AFYA
12.2017 - 08.2019
Childcare Assistant Teacher
Oakview Preparatory School
08.2015 - 06.2017
Fitting Room Attendant
Khols Department Store
10.2008 - 01.2012
Health Care Aide
PCH Services
08.2008 - 01.2012
Childcare Assistant
Pelham Children's Center
01.2003 - 12.2006
Some College (No Degree) - 12/ Week Integrated Application For Today's Office
Westchester Community College