Francisca House
Memphis,TN
Summary
Dedicated Security Specialist accomplished in administrative support and team leadership. Motivates staff and promotes goal achievement by streamlining workflow and guiding interdepartmental coordination. Expert at task delegation and conflict resolution.
Overview
7
7
years of professional experience
Work History
Security Officer
Securitas Security Services
Memphis, TN
06.2024 - 12.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Badging Coordinator
Allied Universal Security Services
Nashville, TN
08.2021 - 05.2024
- Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Welcomed employees and guests, addressing needs with accurate information and support.
- Collected and organized documents and supplies.
- Documented information, created reports and generated tracking files.
- Managed daily operations within badging office by supporting continuous delivery of excellent services and care.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Security Officer
Imperial Security Inc.
Nashville, TN
01.2020 - 08.2021
- Guarded restricted areas to prevent unauthorized entry.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Monitored premises and recorded activity in daily officer reports.
- Searched individuals and baggage for devices, weapons and other prohibited items.
Frozen Department Manager
Walmart
Nashville, TN
03.2018 - 01.2020
- Worked closely with sales associates to complete tasks.
- Followed safety protocols and company processes and procedures.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Supervised 6 full-time and 2 part-time employees.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Handled all shift overstock, restocking and inventory control.
- Created culture of empowerment and innovation for employees to promote engagement.
- Built and managed relationships with vendors through effective contract management and price negotiations.
- Managed frozen food stock and inventory, made sure food products remained on hand for customers, rotated product in cases and coordinated receipt of new product shipments.
- Displayed merchandise for upcoming sales in visually appealing way.
Education
Some College (No Degree) - Exercise Science
University of Mississippi
University, MS05-2026
High School Diploma -
Amanda Elzy High School
Greenwood, MS05.2011
Skills
- Team oversight
- Scheduling and calendar management
- Data entry
- Project assistance
- Customer service
- Multitasking
- Leadership
- Reliable and trustworthy
Languages
English
Native/ Bilingual
Spanish
Professional
Accomplishments
- Promoted from Security Specialist to Badging Coordinator, in less than 3-months
- Consistently maintained high employee satisfaction ratings.
Timeline
Security Officer
Securitas Security Services
06.2024 - 12.2024
Badging Coordinator
Allied Universal Security Services
08.2021 - 05.2024
Security Officer
Imperial Security Inc.
01.2020 - 08.2021
Frozen Department Manager
Walmart
03.2018 - 01.2020
High School Diploma -
Amanda Elzy High School
Some College (No Degree) - Exercise Science
University of Mississippi