FRANCISCA MENDOZA
Dallas,TX
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
2
2
years of professional experience
Work History
Travel Medical Assistant
Accidents Center Of Texas
Dallas, TX
09.2023 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
MedPrem Urgent Care
Sunnyvale
01.2023 - 08.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant
Vital Family Practice
Mesquite
06.2022 - 12.2022
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
Education
Diploma - Medical Assisting
Peloton College
Dallas, TX12.2021
High School Diploma -
Hillcrest High School
Dallas, TX05.2020
Skills
- Wound Care and Irrigation
- Customer Service
- EClinicals
- Graphing Recordings on Incubators and Freezers
- EKG Set Up and Monitoring
- Patient Oral Care
- OB/GYN Procedures
- Specimen Collection
- Medical Records Management
- Stocking Supplies
- Treatment Room Preparation
- Injury Treatment
- Phlebotomy
- Scheduling Patients
- Insurance claims
- Charting Expertise
- Assisting with Physical Exams
- HIPAA Compliance
- Patient Scheduling
- Medical terminology knowledge
- Procedure Assistance
- Electronic Health Records
- CPR
- Phlebotomy Techniques
- Specimens collection and processing
- Laboratory Specimen Collection
- Professionalism and Ethics
- Insurance Verification
- Maintaining confidentiality
- Medical Procedures
- Appointment Setting
- Compassionate caregiver
- Sterilization techniques
- Medical supply inventory
- Equipment Sterilization
- Professional Bedside Manner
- Direct Patient Care
References
Dr. Juliana Owusu, MedPrem Urgent Care, Physician, (469) 230-8666
Rheagan Davis, CYL, Supervisor, (903)802-4757
Timeline
Travel Medical Assistant
Accidents Center Of Texas
09.2023 - 05.2024
Medical Assistant
MedPrem Urgent Care
01.2023 - 08.2023
Medical Assistant
Vital Family Practice
06.2022 - 12.2022
Diploma - Medical Assisting
Peloton College
High School Diploma -
Hillcrest High School