Highly motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience.
· Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
· Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
· Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment.
· Organized charts, documents, and supplies to maintain team productivity.
· Cleaned and maintained medical equipment following procedures and standards.
· Documented notes during patient visits.
· Responded to patient callbacks and phone-in prescription refill requests.
· Educated patients about medications, procedures, and physician's instructions.
· Secured patient information and maintained patient confidence by completing and safeguarding medical records.
· Escorted patients to examination rooms, documented medical histories, and prepared for physician exams.
· Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing, and pulmonary function tests.
· Positioned patients properly during examination or treatment for comfort and safety.
· Conducted patient interviews to gather health history, vital signs, and information about current medical issues and ensure patient stability.
Collected, labeled, and stored laboratory specimens properly prior to testing.
· Monitored testing area and equipment to minimize variables.
· Maintained a high-quality setup and consistent approach to testing procedures.
· Pleasantly welcomed visitors, answered phone calls, and managed the front desk.
· Promoted efficient operations by keeping office equipment functional and supplies well-stocked.
· Provided immediate resolution and improved retention and responded to customer issues.
· Composed and edited complex memos and reports with correct grammar.