Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathy Ippolito

Brookfield,IL

Summary

Driven Medical Assistant with proven expertise in patient care coordination and HIPAA compliance, honed at Gastroenterology Services LTD and Dermatology Associates of Oakbrook Terrace. Excelled in vital signs monitoring and fostering patient trust, significantly enhancing patient satisfaction. Skilled in both phlebotomy and effective communication, adept at improving clinical outcomes through meticulous attention to detail and empathetic patient interactions. Professional medical assistant prepared for this role. Experience in patient care, clinical procedures, and administrative tasks sought after in healthcare settings. Strong focus on team collaboration and achieving results. Reliable, adaptable, with skills in patient communication, phlebotomy, and electronic health records.

Overview

23
23
years of professional experience

Work History

Medical Assistant

Dermatology Associates of Oakbrook Terrace
Oakbrook Terrace, IL
11.2021 - Current
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Facilitated patient education on treatment plans and medications, improving understanding and compliance.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Taught patients about medications, procedures, and care plan instructions.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Medical Assistant

Gastroenterology Services LTD.
Downers Grove, IL
03.2002 - 04.2015

I assisted in rooming patients, taking vital signs, prescription medications, nursing triage, assisted in sedated procedures, IV administration, scheduling, answering phones, phlebotomy, ordering supplies, cleaning and sterilization of instruments and office, called patients with pathology and lab results, assisted in admitting patients into the hospital, prior authorizations for medications or radiology tests.

Education

Certified Nursing Assistant -

College of DuPage
Glen Ellyn, IL

Skills

  • Vital signs monitoring
  • HIPAA Compliance
  • Organizational abilities
  • Vital Sign Monitoring
  • Adaptable mindset
  • Medical terminology knowledge
  • Clinical Documentation Expertise
  • Specimen Collection
  • Inventory Management
  • Phlebotomy proficiency
  • Patient Care Coordination
  • Electronic Health Records Management
  • Problem-solving capabilities
  • Cultural competence
  • Wound care management
  • Patient confidentiality
  • Exam Room Preparation
  • Written and verbal communication
  • Active listening abilities
  • Physician support
  • Instrument Sterilization
  • Patient education and counseling
  • Medical Equipment Operation
  • Sterilization procedures
  • Medical procedure support
  • Medical procedure assistance
  • Patient data collection
  • Stress management techniques
  • First aid and CPR certified
  • Room restocking
  • Cleaning and sanitation protocols
  • Refill coordination
  • Vitals Collection and Documentation
  • Certified in CPR/AED
  • Patient Care
  • Venipuncture Expertise
  • Specimens collection and processing
  • Medical Assistant
  • Blood and Tissue Collection
  • Data Entry
  • Phlebotomy
  • Updating Medical Records
  • Examination Preparation
  • Patient interviewing
  • Simple dressings
  • Tray Organization
  • Professional Bedside Manner

Timeline

Medical Assistant

Dermatology Associates of Oakbrook Terrace
11.2021 - Current

Medical Assistant

Gastroenterology Services LTD.
03.2002 - 04.2015

Certified Nursing Assistant -

College of DuPage
Kathy Ippolito