Francisca OKORORIE
Denton,TX
Summary
Compassionate Non- Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
4
4
years of professional experience
Work History
Shift Leader
Chick-fil-A
Lewisville, TX
08.2022 - 08.2023
- Implemented strategies to take advantage of new opportunities.
- Assisted general manager with operations game plan and company initiatives implementation.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Planned and managed resources to consistently meet production, quality, and cost goals.
- Positioned skilled staff in key areas throughout the shift to optimize department productivity.
Patient Care Technician
Grace Pediatrics
Richmond, TX
01.2021 - Current
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Restocked unit frequently with necessary medical supplies.
- Ensured that all medical equipment was properly maintained and sterilized.
- Reminded patients to take prescribed medications or nutritional supplements.
- Conducted safety rounds regularly to ensure safe environment for patients.
Shift Lead Manager
Great American Cookies / Marble Slab
Richmond , TX
01.2020 - 12.2023
- Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
- Resolved escalated customer disputes in a timely manner while maintaining good relationships with customers.
- Kept up-to-date with changes in industry regulations and best practices.
- Positioned skilled staff in key areas throughout the shift to optimize department productivity.
- Monitored phone calls to promote better service and provide feedback.
- Prepared work schedules based on staff availability and forecasted demands to optimize personnel coverage.
Education
Bachelor of Science - Public Health
University of North Texas
Denton, TX05-2026
Basic Life Support
National CPR Foundation
Richmond, TX12-2023
Certified Nursing Assistant
Faith Health Insistution
Houston, TX07-2023
Pediatric First AID CPR AED
S. W. Healthsource
Arlington, TX04-2023
Skills
- Patient Observation
- Vital Signs Monitoring
- Basic Nursing Care
- Patient Services
- Feeding Assistance Specialist
- Healthcare Expertise
- Infection Control Standards
Timeline
Shift Leader
Chick-fil-A
08.2022 - 08.2023
Patient Care Technician
Grace Pediatrics
01.2021 - Current
Shift Lead Manager
Great American Cookies / Marble Slab
01.2020 - 12.2023
Bachelor of Science - Public Health
University of North Texas
Basic Life Support
National CPR Foundation
Certified Nursing Assistant
Faith Health Insistution
Pediatric First AID CPR AED
S. W. Healthsource
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