Candace Dixon
Fort Worth,TX
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
11
11
years of professional experience
Work History
Shift Leader
Walgreens
Fort Worth, TX
08.2023 - Current
- Supervised team members during shifts to ensure smooth operations.
- Managed inventory levels and restocked shelves as needed.
- Assisted customers with inquiries and provided product recommendations.
Lead Medical Receptionist
CSL Plasma
North Charleston, SC
03.2019 - 03.2023
- Managed daily operations and ensured compliance with company
- Oversaw inventory management and stock replenishment processes.
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Utilized electronic health record (EHR) systems for accurate patient data entry and retrieval.
- Coordinated communication between patients and medical staff to ensure seamless information flow.
- Trained new reception staff on office protocols, software usage, and customer service standards.
- Implemented improvements in patient check-in processes to reduce wait times and enhance satisfaction.
Patient Care Technician
The Villages Of Summerville
Summerville, SC
02.2015 - 09.2017
- Provided direct patient care, assisting with daily living activities and ensuring comfort and safety.
- Monitored vital signs, reporting changes to nursing staff for timely interventions.
- Documented patient information accurately in electronic health records to maintain compliance with healthcare standards.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans for patients.
Education
MacArthur Senior High School
Lawton, OK06.1990
Skills
Inventory management
Team supervision
Patient observation
Blood glucose monitoring
Feeding assistance
Patient positioning
Adaptable
Professional bedside manner
Timeline
Shift Leader
Walgreens
08.2023 - Current
Lead Medical Receptionist
CSL Plasma
03.2019 - 03.2023
Patient Care Technician
The Villages Of Summerville
02.2015 - 09.2017
MacArthur Senior High School