Professional with solid background in student relations and administrative support. Strong focus on team collaboration, adaptability, and achieving results. Skilled in conflict resolution, communication, and organizational tasks. Reliable and flexible in meeting changing needs.
Experienced with student support, administrative tasks, and process improvement. Utilizes strong communication skills to address student needs and resolve issues efficiently. Track record of fostering collaborative environment and adapting to dynamic needs to enhance student experiences.
Overview
10
10
years of professional experience
Work History
Student Relations Technician
Learn4life
02.2023 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Organized and detail-oriented with a strong work ethic.
Learned and adapted quickly to new technology and software applications.
Paid attention to detail while completing assignments.
Adaptable and proficient in learning new concepts quickly and efficiently.
Security Officer
Unified Protective Services
08.2021 - 02.2023
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Responded quickly to emergency situations to assess and deflect issues.
Lead Machine Operator
Replanet Recycling
01.2016 - 03.2019
Conducted root cause analyses on recurring issues, implementing corrective actions that resulted in long-term solutions.
Streamlined work order processing by developing an easy-to-use tracking system that expedited job completion times.
Maintained accurate records of machine performance and production data for analysis and reporting purposes.
Streamlined workflow processes through effective communication with supervisors, engineers, and other team members.
Assisted in scheduling preventative maintenance for machinery, resulting in fewer unexpected breakdowns.
Reduced machine downtime by promptly troubleshooting and resolving operational issues.
Contributed to a safe working environment by enforcing safety rules and adhering to company policies at all times.
Coordinated with quality control teams to address any product defects or discrepancies, ensuring customer satisfaction.
Maximized resource utilization by monitoring inventory levels closely, avoiding stockouts or excess materials on hand.
Played a key role in meeting daily production targets consistently by efficiently managing machine operations.
Ensured consistent product quality by calibrating machines according to specifications and guidelines.