Francisco Alfonso
Miami,FL
Summary
Reliable delivery driver with a strong focus on route optimization and customer service. Proven ability to navigate efficiently, manage order verification, and communicate effectively with customers to enhance satisfaction and trust.
Overview
1
1
year of professional experience
Work History
delivery driver
DoorDash
Miami, FL
10.2025 - Current
- Delivered food orders promptly to customers' locations.
- Communicated effectively with customers regarding delivery status.
- Navigated efficiently through various routes to ensure timely deliveries.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Used mobile app to manage delivery assignments and track orders.
- Coordinated order pickups with local restaurants, ensuring accurate and timely execution of special instructions.
- Maintained a clean and organized vehicle for safe transportation.
- Ensured compliance with safety regulations during all delivery operations.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Received daily delivery instructions and route assignments from dispatch.
- Notified customers of delays to decrease calls to support.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Resolved customer service complaints professionally, enhancing customer trust and loyalty.
volunteer
Miami Dade Animal Services
Doral, Florida
01.2025 - 01.2026
- Prepared animals for adoption events, facilitating successful placements with new families.
- Provided hands-on care for animals, addressing basic medical needs to enhance their health and well-being.
- Maintained cleanliness of animal habitats and common areas in facility.
- Collected information on animal behavior for proper placement and care.
- Participated in training sessions to improve animal handling skills.
- Worked with staff to implement safety protocols, ensuring well-being of all animals in the facility.
- Collaborated with other volunteers to create a positive work environment.
- Provided guidance and support to fellow volunteers during their shifts.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Education
High School Diploma -
Abeka Academy
Pensacola, FL05-2023
Skills
- Route optimization
- GPS navigation
- Order verification
- Safety compliance
- Customer service
- Customer communication
- Navigation skills
Timeline
delivery driver
DoorDash
10.2025 - Current
volunteer
Miami Dade Animal Services
01.2025 - 01.2026
High School Diploma -
Abeka Academy