Summary
Overview
Work History
Education
Skills
Timeline
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Francisco Barrios

Retail Manager
Okeechobee

Summary

Dynamic Tire Shop Manager at Loves Travel Stop with a proven track record in enhancing customer satisfaction and driving sales through exceptional service. Skilled in inventory management and employee motivation, I successfully recruited and developed high-performing teams, ensuring operational efficiency and a safe work environment. Committed to fostering positive brand representation and business growth.

Experienced with managing shop operations and team supervision. Utilizes strategic planning to improve operational efficiency and customer satisfaction. Track record of effective inventory control and staff development.

Professional with track record in retail management, adept at driving team collaboration and achieving results. Expertise in inventory management, staff training, and customer service, ensuring smooth operations and high standards. Known for adaptability and reliability, delivering consistent performance in dynamic environments. Equipped with strong problem-solving skills and focus on operational excellence.

Overview

8
8
years of professional experience
1
1
Language

Work History

Tire Shop Manger

Loves Travel Stop
12.2020 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
  • Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
  • Sourced tires to meet customer quality and budget needs.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Inspected and maintained equipment to limit operational disruptions.

Ranch Hand

K&J Ranch
01.2020 - 12.2020
  • Worked with ranch hands to clean stables and riding areas.
  • Assisted laborers by loading and unloading heavy machinery and equipment.
  • Maintained safety when using equipment and tools by following established precautions.
  • Cared for about 50 cows by feeding, watering, vaccinating and assisting with birthing.
  • Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
  • Performed repairs and preventive maintenance on equipment and property.
  • Reported any property damage or concerns to supervisors and completed requested services to resolve.

Assistant Manager

Capital Pawn
03.2018 - 01.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Generated repeat business through exceptional customer service.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Cashier

Loves Travel Stop
05.2017 - 04.2018
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

No Degree - Automotive Mechanic

Indian River State College
Ft. Pierce, FL

High School Diploma -

Moore Haven Junior-Senior High School
Moore Haven, United States
06-2017

Skills

    Customer service

    Sales analysis

    Customer engagement

    Employee scheduling

    Store operations

    Employee management

    Brand representation

    Health and safety

    POS systems

    Invoicing

    Employee motivation

    Recruitment and hiring

    Task delegation

    Budget leadership

    Inventory management

    Business development

    P&L Administration

Timeline

Tire Shop Manger

Loves Travel Stop
12.2020 - Current

Ranch Hand

K&J Ranch
01.2020 - 12.2020

Assistant Manager

Capital Pawn
03.2018 - 01.2020

Cashier

Loves Travel Stop
05.2017 - 04.2018

No Degree - Automotive Mechanic

Indian River State College

High School Diploma -

Moore Haven Junior-Senior High School

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Francisco BarriosRetail Manager