Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
CustomerServiceRepresentative

Francisco Briones

San Diego,CA

Summary

Hardworking employee enthusiastic about learning the IT field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

work Radio Operator

Marine Corps
08.2017 - Current
  • Establish radio networks in the field
  • Troubleshoot coding/frquency issues with Radios
  • Program radios with appropriate network frequencies
  • Install encryption
  • Identify the proper radios to use during operations
  • Transport radios and set them up In the field
  • Establish contact with distant radio stations then process and log messages
  • Responsible for building and repairing antennas and antenna power resources

Irish Construction and HCI
08.2018 - 03.2019
  • Operated heavy machinery under stressful situations
  • Promoted to power rodding foreman after 5 month on the job
  • Laid wires through underground tunnels, often for hundreds of meters
  • Provided underground paths for AT&T technicians to connect fiber optic cables
  • Continually inspected worksites for potential hazards and unsafe situations
  • Exhibited safe work practices by following company rules and regulations
  • Attended all required safety programs
  • Engaged in open communication with project managers and reported any issues which could affect the project

Amazon Delivery Driver

Amazon
03.2020 - Current
  • Accurately and safely determine where address is located using company cellular phone
  • Constantly troubleshooting to find out optimal delivery location
  • Able to enter military compounds due to military ID and security clearance
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Fostered positive working relationships with regular customers.

Package Handler

United Parcel Service
06.2021 - 01.2023
  • Receive anywhere from 600-1000 packages on moving conveyer belt and place into multiple trucks based on number order
  • Loads and unloads packages at the warehouse
  • Observe strict adherence to company policies (safety, security, uniform, and package handling)
  • Identify any errors or mismatches in package labels
  • Follow all instructions given by supervisors
  • Assist with other warehouse employee's to ensure work efficiency

catering coordinator

Panera Bread
07.2019 - 03.2020
  • Provide customer service
  • Responsible for preparing catering orders and teachers other to do the same
  • Maintain accurate and detailed database
  • Collect payments and follow up with catering clients to ensure their satisfaction
  • Responsible for keeping work area neat and clean while following all safety and sanitation procedures
  • Responsible for ensuring stock availability of products
  • Communicate with all team members, managers, and clients on a daily basis
  • Assist customers, answer questions, and provide recommendations

Education

Computer Science

San Diego Miramar College
San Diego, CA

HIGH SCHOOL DIPLOMA -

West View High School
San Diego, CA
2017

Skills

  • Advanced Planning
  • Record Keeping
  • Repairing
  • Teamwork and Collaboration
  • Equipment Monitoring
  • Data Protection
  • Verbal and Written Communication
  • Product and Service Sales
  • Microsoft Windows
  • Time Management
  • Complex Problem-Solving
  • Inventory and Stocking
  • Attention to Detail
  • Customer Service
  • Hardware Troubleshooting
  • Software Troubleshooting
  • Operational Procedures
  • Complex Problem Solving
  • Team Leadership
  • Strong attention to detail
  • Machine Operator
  • Military Experience
  • Shipping and Receiving
  • Work well under pressure
  • Inventory Manager
  • Multitasking
  • Customer Service

Additional Information

  • Secret Security Clearance
  • Installed CPU, RAM, and SSD Storage on personal computer
  • Installation of copper Cat5, 6, 6E and Fiber Optics on military gear
  • Install Cat 6E cabling in personal home

Certification

  • A+ (1102) - Certificate recieved March 2023
  • Tactical Transmissions Operator - Certificate recieved March 2018

Timeline

Package Handler

United Parcel Service
06.2021 - 01.2023

Amazon Delivery Driver

Amazon
03.2020 - Current

catering coordinator

Panera Bread
07.2019 - 03.2020

Irish Construction and HCI
08.2018 - 03.2019

work Radio Operator

Marine Corps
08.2017 - Current

Computer Science

San Diego Miramar College

HIGH SCHOOL DIPLOMA -

West View High School
Francisco Briones