Francisco Calderon
Centerville,United States
Summary
Self-motivated highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Resourceful professional in hospitality management known for high productivity and efficient task completion. Possess specialized skills in guest relations, event coordination, and problem-solving. Excel in communication, adaptability, and time management, ensuring smooth operations and superior guest satisfaction. Excelling in Computer Science fields as well, including multiple different languages, and app making.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Guest Service Representative
Target
Centerville, United States
10.2022 - 08.2024
- Resolved guest complaints in a professional manner
- Answered incoming calls from guests seeking general information
- Delivering guest's online orders and pick-up orders
- Handle returns from the store
- Follow guidelines and safety procedures when handling sharp and heavy items
- Talk to team leads and create effective schedule's for drive-up times
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Associate
Wal-Mart
Centerville, United States
01.2022 - 07.2022
- Satisfy the customer's needs and solidify a positive delivery experience
- Answer questions and possible concerns that the customers have
- Record and organize orders utilizing mobile computers
Crew Member
McDonalds
Centerville, United States
05.2019 - 01.2020
- Cook and prepare food orders
- Deliver food orders to the customer and ensure a positive experience
- Take costumer's food orders and record them
- Promote any new deals or events to customers
Education
Associate of Applied Science -
Weber State University
Ogden, UT04-2026
AS - Associate of Science
Weber State University
Ogden, Utah04-2025
CP - Certificate of Proficiency in Computer Science
Weber State University
Ogden, UT04-2025
High School Diploma -
Viewmont High School
Bountiful, Utah06.2019
Bachelor of Science - Computer Science
Weber State University
Ogden, UTSkills
- Communication
- Precision
- Time oriented
- Teamwork
- Problem Solving
- Planning and organizing
- Leadership
- Information Protection
- Software development
- Database management
- Data analysis
- C#, C, Python, SQL, JS, HTML, XAML, and C
Accomplishments
- Target's Safest Employee of the Month Award.
- Target's Top Guest Relations Employee of the Month.
- Eagle Scout.
- Bountiful Junior High Computer Science Award.
- Viewmont High-school Debate Award.
- Viewmont High-school Honors Society.
- Weber State University Dean's List Recipient.
- Weber State University Tri-Alpha Society Member.
- Weber State University Honors Society Member.
Certification
- Certificate of Proficiency
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Guest Service Representative
Target
10.2022 - 08.2024
Associate
Wal-Mart
01.2022 - 07.2022
Crew Member
McDonalds
05.2019 - 01.2020
Associate of Applied Science -
Weber State University
AS - Associate of Science
Weber State University
CP - Certificate of Proficiency in Computer Science
Weber State University
High School Diploma -
Viewmont High School
Bachelor of Science - Computer Science
Weber State University
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