Summary
Overview
Work History
Education
Skills
Timeline
Generic

Francisco Castro

Bakersfield,CA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Motivated Production Operator known for dedication, excellent attendance and hard work. Skilled in troubleshooting and team management, with strong knowledge of facility operations and heavy equipment maintenance. Alert Senior Production Operator with outstanding hand-eye coordination and sound organizational abilities. Proficient in crane operations and machine calibration. Able to stand for several hours and handle noisy environments. Excellent understanding of the teamwork that goes into ensuring production runs efficiently. Sales background Retail sales customer service Sales training Process improvement Safety and compliance Communications Organization

Overview

5
5
years of professional experience

Work History

Online Grocery Associate

Walmart
09.2022 - 08.2023
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Delivery Driver

Uber Eats
04.2021 - 09.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Production Operator

Dreyer's Grand Ice Cream
06.2020 - 05.2021
  • Supported current production needs by moving items between equipment, conveyors and staging areas
  • Followed safety procedures and ensured team members also followed safety procedures
  • Packaged finished products and prepared for shipping
  • Set up and adjusted machines for day-to-day operations
  • Assisted machine operators with setting up and tending production equipment to support efficient runs
  • Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.

Cashier

JCPenney
08.2018 - 03.2020
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
  • Educated customers on product and service offerings
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items
  • Assisted customers by answering questions and fulfilling requests
  • Greets customers and assists them with their needs

Education

History -

Bakersfield College
Bakersfield, CA

High School Diploma -

Mira Monte High School
Bakersfield, CA
2016

Skills

  • Driver Communications
  • Maintaining Quality Assurance Standards
  • Work Area Maintenance
  • Item Replenishment
  • Merchandising
  • Quality Management
  • Handling Payments
  • Verbal and Written Communication
  • Critical Thinking
  • Time Management
  • Cleaning and Organization
  • Safety Awareness

Timeline

Online Grocery Associate

Walmart
09.2022 - 08.2023

Delivery Driver

Uber Eats
04.2021 - 09.2022

Production Operator

Dreyer's Grand Ice Cream
06.2020 - 05.2021

Cashier

JCPenney
08.2018 - 03.2020

History -

Bakersfield College

High School Diploma -

Mira Monte High School
Francisco Castro