Francisco Contreras

• Resolved customer inquiries and issues through effective communication and problem-solving techniques.
• Managed claims processing, ensuring accuracy and compliance with
• Analyzed customer feedback to identify trends and recommend improvements in service delivery.

Currently Licensed Real Estate Agent

• Assessed, optimized and elevated operations to target current and expected demands.
• Provided organizational leadership and established business vision to achieve sales, profit and revenue goals for consignment fashion, perfume and accessories store.
• Stayed abreast of all federal regulations to ensure compliance of organization's processes.
• Owned and managed daily operations of Carrier business, including supervising employees and providing onsite training and continuing education to staff.
• Kept up-to-date on all regulatory changes affecting business operations.
• Mentored newly hired employees to take on responsibilities and tasks with understanding.

• Coordinated and launched grand openings for new stores.
• Oversaw employee hiring, recruitment and training.
• Grew customer base, acquiring new customers and identifying needs to deliver relevant products.
• Performed bi-weekly payroll and coordinated record keeping.
• Optimized revenue streams by consistently exceeding client expectations.
• Interacted with customers and vendors with utmost professionalism to solve various problems.

• Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand
• Kept parts neatly stacked and ready for purchase to boost sales.