Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Francisco Diaz

LONG BEACH,CA

Summary

Dynamic Dental Receptionist with experience managing front desk operations for heavily trafficked offices. Detail-oriented in chart preparation, following established protocol for records retention and security. Collaborative team member, maintaining positive communication and friendly nature. Committed and hardworking Cahier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

4
4
years of professional experience

Work History

Cashier

McDonald's
12.2019 - 08.2021
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Dental Receptionist

Dr. Leonard R. Espinosa, DMD
05.2017 - 11.2019
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
  • Streamlined insurance claims processing for faster reimbursement and improved patient experience.
  • Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
  • Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
  • Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.

Education

Bachelor of Science - Computer Science

California State University - Long Beach
Long Beach, CA
05.2025

Associate of Science - Computer Science

Long Beach City College
Long Beach, CA
06.2023

Skills

  • Customer Relations
  • Adaptability
  • Problem Solving
  • Data Visualizations
  • POS Systems
  • Payment Processing

Languages

Spanish
Native or Bilingual
English
Full Professional
Tagalog
Professional Working

Timeline

Cashier

McDonald's
12.2019 - 08.2021

Dental Receptionist

Dr. Leonard R. Espinosa, DMD
05.2017 - 11.2019

Bachelor of Science - Computer Science

California State University - Long Beach

Associate of Science - Computer Science

Long Beach City College
Francisco Diaz