FRANCISCO DUARTE

Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Took orders from customers accurately, and in a timely manner.

Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Provided drink suggestions to customers based on their preferences.

Executed high-volume drink service with speed and accuracy by expertly batching, prepping, and organizing all necessary components.

Monitored and improved efficiency of processes, team performance, and customer service.
Overlooked front door general admission sales and upsold bottle service maximizing profit.
Ran guest-list and overlooked street team promoters to maximize club sales.
Built relationships with guests to ensure customer retention.

Remembered guests names and preferences helping create a true VIP experience.

Communicated and assisted with potential sales and upsells on floor with management and cocktail waitresses.

Continuously monitored beverage stock levels during peak hours of operation

Provided efficient support to bartenders, ensuring smooth operation during peak hours.

Closed sales by overcoming objections and strategically negotiated to maximize profit and customer satisfaction.
Cultivated relationships with customers to ensure customer retention.
Displayed exceptional product knowledge.

Managed my time and resources efficiently to maximize profit.

Developed marketing strategies to increase brand visibility and attract clients.

Mastered interpersonal communication skills to pave the way for a career in sales and hospitality.