Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Jaython Mexia

Henderson,United States

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Pool Attendant

Aria Casino
04.2022 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Monitored access to entry and exit points to avoid congregating.
  • Collected and replenished pool towels while monitoring inventory to minimize loss.
  • Set up umbrellas and lounge chairs at request of guests

Restaurant Busser

Alexxa's
10.2023 - 04.2024
  • Provided 4.5 star level dining service with all the accommodations necessary for luxurious dining experience.
  • Prepared tables, rolled silverware, expertly polished glassware and silverware for optimal presentation.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Trained new staff in bussing and cleaning procedures.
  • Coordinated with kitchen staff to determine timely delivery and accuracy of food orders .
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.

Customer Service Associate

Cool Kids Shaved Ice
05.2018 - 04.2024
  • Greeted customers, answered menu questions and responded. Responded to guest inquiries and service issues.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Worked and set up large music festivals for 65,000+

Sandwich Artist

SUBWAY®Restaurants
09.2020 - 08.2021
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Greeted guests, promoted specials and took orders.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Prepared salads, soups and sandwiches for customers.

Education

High School Diploma -

Green Valley High School
Henderson
05.2022

Skills

  • Guest Services
  • Food safety
  • Problem Solving
  • Time management
  • CPR and first aid education
  • Excellent Communication
  • Wait Staff Support
  • Cleaning and sanitizing
  • Multitasking
  • Attention to detail

Additional Information

I'm a fast learner & team player.

Works well as a individual or a team

Adaptable to any schedule

Professional display of company uniform and appearance

Dedicated to tasks with attention to detail

Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces


Timeline

Restaurant Busser

Alexxa's
10.2023 - 04.2024

Pool Attendant

Aria Casino
04.2022 - Current

Sandwich Artist

SUBWAY®Restaurants
09.2020 - 08.2021

Customer Service Associate

Cool Kids Shaved Ice
05.2018 - 04.2024

High School Diploma -

Green Valley High School
Jaython Mexia