Jaython Mexia
Henderson,United States
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Pool Attendant
Aria Casino
04.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Monitored access to entry and exit points to avoid congregating.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Set up umbrellas and lounge chairs at request of guests
Restaurant Busser
Alexxa's
10.2023 - 04.2024
- Provided 4.5 star level dining service with all the accommodations necessary for luxurious dining experience.
- Prepared tables, rolled silverware, expertly polished glassware and silverware for optimal presentation.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Trained new staff in bussing and cleaning procedures.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders .
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
Customer Service Associate
Cool Kids Shaved Ice
05.2018 - 04.2024
- Greeted customers, answered menu questions and responded. Responded to guest inquiries and service issues.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
- Worked and set up large music festivals for 65,000+
Sandwich Artist
SUBWAY®Restaurants
09.2020 - 08.2021
- Shared information with customers about menu items, preparation methods and ingredients.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Greeted guests, promoted specials and took orders.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Prepared salads, soups and sandwiches for customers.
Education
High School Diploma -
Green Valley High School
Henderson05.2022
Skills
- Guest Services
- Food safety
- Problem Solving
- Time management
- CPR and first aid education
- Excellent Communication
- Wait Staff Support
- Cleaning and sanitizing
- Multitasking
- Attention to detail
Additional Information
I'm a fast learner & team player.
Works well as a individual or a team
Adaptable to any schedule
Professional display of company uniform and appearance
Dedicated to tasks with attention to detail
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Timeline
Restaurant Busser
Alexxa's
10.2023 - 04.2024
Pool Attendant
Aria Casino
04.2022 - Current
Sandwich Artist
SUBWAY®Restaurants
09.2020 - 08.2021
Customer Service Associate
Cool Kids Shaved Ice
05.2018 - 04.2024
High School Diploma -
Green Valley High School