Charlie Rodarte
Alhambra,California
Summary
Recent graduate from Pasadena City College with a Certificate in Hospitality Management and seeking opportunity to begin leading staff. Identifies and quickly closes any knowledge gaps to offer value to employer and team. Upbeat and positive Hospitality Worker with superior communication and guest service skills. Proactively assesses guest needs and works to fulfill basic and special requests to boost loyalty.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pool Attendant
The Langham Huntington, Pasadena
Pasadena, CA
04.2023 - Current
- Set up pool umbrellas, loungers and other pieces of furniture.
- Folded and stacked clean towels to prepare for guests.
- Collected used towels and properly disposed of waste.
- Inspected recreational areas to satisfy cleanliness guidelines and remove debris.
- Supplied guests with towels, shade umbrellas and refreshments to provide comforting, welcoming environment.
Kitchen Steward
The Langham Huntington
Pasadena, CA
06.2018 - 04.2023
- Kept kitchen clear of trash and regularly cleaned refrigerators and freezers in line with health code requirements.
- Met guests' expectations by keeping adequate supply of properly cleaned and sanitized dishes, glasses and serving utensils
- Supported catering team with restocking kitchen and serving area supplies.
Dishwasher
Mint Leaf Indian Cousine
Pasadena, CA
05.2017 - 04.2018
- Handled glassware and dishware carefully to eliminate breakage.
- Upheld professionalism when interacting with customers.
- Stocked adequate levels of tableware for kitchen and dining room needs.
Line Cook
Rubios Coastal Grill
Pasadena, CA
03.2016 - 07.2017
- Minimized waste by adhering to kitchen procedure.
- Organized kitchen spaces in line with food storage procedures.
- Prepared fresh ingredients to meet anticipated service demand.
Server/ Dishwasher
Regency Park
Astoria, Pasadena, CA
07.2009 - 02.2016
- Took accurate notes detailing customer orders.
- Delivered food and beverages promptly to customers.
- Demonstrated hospitality and customer service while greeting tables.
Education
Certificate of Achievement - Hospitality Administration And Management
Pasadena City College
Pasadena, CA05.2033
Skills
- Sanitation
- Verbal And Written Communication
- Inventory Management
- Service Improvements
- Interviewing and Hiring
- Food and Beverage Operations
- Inventory Management
- Guest Services
Certification
Food Protection Manager- Always Food Safe
Certified Guest Service Professional: Golden Opportunities- American Hotel & Lodging Educational Institute
TripAdvisor: Reputation Management for Front-Line Staff- American Hotel & Lodging Educational Institute
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Pool Attendant
The Langham Huntington, Pasadena
04.2023 - Current
Kitchen Steward
The Langham Huntington
06.2018 - 04.2023
Dishwasher
Mint Leaf Indian Cousine
05.2017 - 04.2018
Line Cook
Rubios Coastal Grill
03.2016 - 07.2017
Server/ Dishwasher
Regency Park
07.2009 - 02.2016
Certificate of Achievement - Hospitality Administration And Management
Pasadena City College
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